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Your Reliable Roaming Companion

Stay connected across 190 Destinations & 820+ Network Partners.

Discover a variety of Data, Voice, SMS & more Add-ons for you!

FIND YOUR PLAN

One-Click, Zero Commitments, Easy Roaming Solutions

When travelling with your business line, the key essential is a reliable connection for your data usage, voice calls, or both. With Etisalat's affordable Roaming Add-ons, always stay connected with your customers & employees via your U.A.E number while enjoying high-speed, easy & hassle-free connectivity.

From reading & replying to emails, attending video meetings & conferences, supersonic access to the Internet for browsing and surfing, users can enjoy 5G & LTE Data.

Moreover, due to PAYG being blocked by default, you can be assured of no bill shocks & when simply choosing add-ons tailored to fulfil your exact needs.

With 820+ Network Partners covering 190 destinations, travel across the globe with us.

coverage

Wide-Ranging Coverage

190 Destinations with 820+ Network Partners

bill_control

Control Your Bill

No bill shocks with PAYG data being blocked by default

bill_affordable_addon

Affordable Add-Ons

Data, Voice & SMS add-ons on flexible daily, weekly or monthly basis

Super Saver
Bundle
Data
Voice
Destination
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Easy Subscribe *177*2*2#

Daily Bundle

    • 15 Flexi Mins
    • 1GB Data
    • 24-Hours Validity
    • Activated & Renewed
      Upon 1st Usage
60
AED/ Day

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe *177*3*3#
Recommended

Weekly Bundle

    • 500 Flexi Mins
    • 2.5GB Data
    • 7 Days Validity
    • Activated & Renewed
      Upon 1st Usage
250
AED / Week

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe *177*4*1#

Business Economy Roaming

    • 60 Flexi Mins
    • 2GB Data
    • 30 Days Validity
    • Activated & Renewed
      Upon 1st Usage
350
AED/ Month

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe *177*4*2#

Business Class Roaming

    • 500 Flexi Mins
    • 5GB Data
    • 30 Days Validity
    • Activated & Renewed
      Upon 1st Usage
600
AED/ Month

5% VAT excluded

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe *177*4*3#

First Class Roaming

    • 1000 Flexi Mins
    • 10GB Data
    • 30 Days Validity
    • Activated & Renewed
      Upon 1st Usage
1000
AED/ Month

More info
No Contract / Free Cancellation
Apply Now Buy Now

Business Class Roaming

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 500 Flexi Mins + 5 GB Data
  • Rental Fee: AED 600/Month
  • Your add-on will only be auto-renewed every month after your first eligible usage.
  • Billing Frequency: 30 Days
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Business Economy Roaming

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 60 Flexi Mins + 2GB Data
  • Rental Fee: AED 350/Month
  • Your add-on will only be auto-renewed every month after your first eligible usage.
  • Billing Frequency: 30 Days
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Daily Bundle

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 15 Flexi Mins + 1GB Data
  • Rental Fee: AED 60/Day
  • Your add-on will only be auto-renewed every 24 hours, after your first eligible usage.
  • Billing Frequency: 24 hours
  • Non-stop Data: If you exceed your daily data allowance, you will still have access to data but at a reduced speed-throttled rate of 128Kbps.
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • Fair Usage Policy would apply.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

First Class Roaming

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 1000 Flexi Mins + 10 GB Data
  • Rental Fee: AED 1000/Month
  • Your add-on will only be auto-renewed every month after your first eligible usage.
  • Billing Frequency: 30 Days
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Weekly Bundle

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 500 Flexi Mins + 2.5GB
  • Rental Fee: AED 250/Week
  • Your add-on will only be auto-renewed every week, after your first eligible usage.
  • Billing Frequency: 7 Days
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

roaming_call_back_dektop_L
MAKE AN OUTGOING ROAMING CALL @ AED 3/MIN

WITH ROAMING CALLBACK

How? Roaming Callback connects you to make any outgoing calls at the flat rate of AED 3/min. Select a contact & make a call normally. A pop-up will notify you about receiving a call from Etisalat, displaying your number. Accept the call & get connected!
 

Dial: *145*00(CountryCode)(PhoneNumber)#

Important to know

About Roaming Add-ons

By default, roaming is blocked. To unlock roaming and activate PayG, subscribers can unblock the service and use it at Standard Rates. To unblock, send ‘UBLOCK’ to 1010.

Should subscribers connect to Non-Preferred Partners Networks while having their Roaming add-ons, they will by default be charged Standard Tariffs. In order to ensure you do not undergo these charges, please connect to Preferred Network Partners only. View list of partners here: www.etisalat.ae/businesspreferredroamingpartners 

Channels of Roaming Add-on Activation:

1. SMS: Subscribers can activate add-ons by sending SMS to 1010.

2. USSD: Subscribers can dial USSD code *177# and follow the on-screen instructions to select the desired add-on.

3. Business Online Portal: Users can follow this link to activate their add-ons 

4. Etisalat Business App: Download Now

 

Roaming Callback T&Cs:

• Offer excludes calls to satellite & premium numbers.

• Callback minutes are not deducted from voice roaming packs, if any. 

• Non-Android or iOS mobile users can still make an outgoing roaming call at this special flat rate by dialling: *145*00(CountryCode)(PhoneNumber)#. You can also use either enter “+” or “00” For example: If you are roaming in the UK, dial: *145*0097150xxxxxxx#OK (to call Etisalat number) or *145*0096611yyyyyyy#OK (to call a landline in KSA – Riyadh)

 

Standard Roaming Tariff Rates

 

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

Frequently Asked Questions

By default, roaming is blocked. To unlock roaming and activate PayG, subscribers can unblock the service and use it at Standard Rates. To unblock, send ‘UBLOCK’ to 1010.

Should subscribers connect to Non-Preferred Partners Networks while having their Roaming add-ons, they will by default be charged Standard Tariffs. In order to ensure you do not undergo these charges, please connect to Preferred Network Partners only. View list of partners here: www.etisalat.ae/businesspreferredroamingpartners 

Channels of Roaming Add-on Activation:

1. SMS: Subscribers can activate add-ons by sending SMS to 1010.

2. USSD: Subscribers can dial USSD code *177# and follow the on-screen instructions to select the desired add-on.

3. Business Online Portal: Users can follow this link to activate their add-ons 

4. Etisalat Business App: Download Now

 

Roaming Callback T&Cs:

• Offer excludes calls to satellite & premium numbers.

• Callback minutes are not deducted from voice roaming packs, if any. 

• Non-Android or iOS mobile users can still make an outgoing roaming call at this special flat rate by dialling: *145*00(CountryCode)(PhoneNumber)#. You can also use either enter “+” or “00” For example: If you are roaming in the UK, dial: *145*0097150xxxxxxx#OK (to call Etisalat number) or *145*0096611yyyyyyy#OK (to call a landline in KSA – Riyadh)

 

Standard Roaming Tariff Rates

 

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
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Easy Subscribe Dial *177*2*1#

Daily Data

    • 500MB Data 
    • 24-Hours Validity
    • Activated & Renewed
      Upon 1st Usage
35
AED / Daily

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*1*2#

Roam Like Home – Auto-Renewal

    • Use Local Plan Allowances
    • 7 Days Validity
    • Activated & Renewed
      Upon 1st Usage
100
AED/ Week

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*1*2#

Roam Like Home – One-time

    • Use Local Plan Allowances
    • 7 Days Validity
    • One-time
    • Activated & Renewed
      Upon 1st Usage
100
AED / Week

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*1*2#

Weekly Data – Auto-Renewal

    • 1GB Data 
    • 7 Days Validity
    • Activated & Renewed
      Upon 1st Usage
200
AED / Week

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*1*2#

Weekly Data – One-time

    • 1GB Data
    • 7 Days Validity
    • One-time
    • Activated & Renewed
      Upon 1st Usage
200
AED / Week

More info
No Contract / Free Cancellation
Apply Now Buy Now

Roam Like Home – One-time

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits:Use your local Postpaid Plan’s benefits abroad. 
  • Rental Fee: AED 100/Week
  • Your add-on will only be auto-renewed every week after your first eligible usage.
  • Billing Frequency: 7 Days
  • Please note this add-on is applicable to roaming data only.
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Roam Like Home – Auto-Renewal

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits:Use your local Postpaid Plan’s benefits abroad. 
  • Rental Fee: AED 100/Week
  • You add-on will be valid for 7 Days after the first eligible usage.
  • Billing Frequency: One-time
  • Please note this add-on is applicable to roaming data only.
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Daily Data

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 500MB Data
  • Rental Fee: AED 35/Day
  • Your add-on will only be auto-renewed every 24 hours, after your first eligible usage.
  • Billing Frequency: 24 Hours
  • Please note this add-on is applicable to roaming data only.
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • Fair Usage Policy would apply.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Weekly Data – One-time

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits:1GB Data 
  • Rental Fee: AED 200/Week
  • You add-on will be valid for 7 Days after the first eligible usage.
  • Billing Frequency: One-time
  • Please note this add-on is applicable to roaming data only.
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Weekly Data – Recurring

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits:1GB Data 
  • Rental Fee: AED 200/Week
  • Your add-on will only be auto-renewed every week after your first eligible usage.
  • Billing Frequency: 7 Days
  • Please note this add-on is applicable to roaming data only.
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

roaming_call_back_dektop_L
MAKE AN OUTGOING ROAMING CALL @ AED 3/MIN

WITH ROAMING CALLBACK

How? Roaming Callback connects you to make any outgoing calls at the flat rate of AED 3/min. Select a contact & make a call normally. A pop-up will notify you about receiving a call from Etisalat, displaying your number. Accept the call & get connected!
 

Dial: *145*00(CountryCode)(PhoneNumber)#

Important to know

About Roaming Add-ons

By default, roaming is blocked. To unlock roaming and activate PayG, subscribers can unblock the service and use it at Standard Rates. To unblock, send ‘UBLOCK’ to 1010.

Should subscribers connect to Non-Preferred Partners Networks while having their Roaming add-ons, they will by default be charged Standard Tariffs. In order to ensure you do not undergo these charges, please connect to Preferred Network Partners only. View list of partners here: www.etisalat.ae/businesspreferredroamingpartners 

Channels of Roaming Add-on Activation:

1. SMS: Subscribers can activate add-ons by sending SMS to 1010.

2. USSD: Subscribers can dial USSD code *177# and follow the on-screen instructions to select the desired add-on.

3. Business Online Portal: Users can follow this link to activate their add-ons 

4. Etisalat Business App: Download Now

 

Roaming Callback T&Cs:

• Offer excludes calls to satellite & premium numbers.

• Callback minutes are not deducted from voice roaming packs, if any. 

• Non-Android or iOS mobile users can still make an outgoing roaming call at this special flat rate by dialling: *145*00(CountryCode)(PhoneNumber)#. You can also use either enter “+” or “00” For example: If you are roaming in the UK, dial: *145*0097150xxxxxxx#OK (to call Etisalat number) or *145*0096611yyyyyyy#OK (to call a landline in KSA – Riyadh)

 

Standard Roaming Tariff Rates

 

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

Frequently Asked Questions

Q. What is required to activate Etisalat’s roaming services?

Etisalat’s roaming services are activated by default on every Postpaid and Prepaid mobile lines.

Q. What are the standard roaming charges?

Etisalat’s standard roaming charges are as per the following:

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

Q. Is Roaming Data Disabled by default?

Yes, Roaming Data is disabled by default to avoid bill shocks. Subscribers need to subscribe to a roaming add-on containing roaming data allowances to use Data Roaming or unblock PAYG data to use roaming PAYG data. Subscribers can unblock the service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). 

Q. Do I need to pay rental for roaming add-ons while I am not roaming?

Most of the add-ons being introduced by Etisalat get charged while first usage is done in the Preferred Roaming Partner.

Q. From when does the validity of the pack start?

Validity of the pack starts from the first usage in the Roaming Network.

Q.  What is meant by first usage?

First Usage applies from when Data is used  or Incoming Voice Calls are received or Outgoing Voice Calls are made when overseas, in the Preferred Roaming Partners Networks. 

Q. What are Flexi minutes?

A. Flexi Minutes include Incoming Roaming Calls, Local Outgoing calls, Call back to UAE & International Calls to 100+ countries.

Q. In which networks will these packs work?

These packs will work in Preferred Roaming Partners Networks of Etisalat.

Q. Where can we find list of preferred roaming partners?

The list can be found at businesspreferredroamingpartners 

Q. Do Roaming add-ons offer Data Lock feature?

Yes, these packs offer data lock feature wherein the data will not work on Non Preferred Roaming Network. However, customers can make or receive calls in non-preferred Roaming Network at standard roaming rates.

Q. Where can Umrah and Haj packs be used?

Umrah & Hajj pack can be used in any network in Saudi Arabia (Mobily, STC and Zain)

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Easy Subscribe SMS ‘15’ to 1010

Daily Incoming Minutes

    • 100 Incoming Mins
    • 24-Hours Validity
    • Activated & Renewed
      Upon 1st Usage
15
AED / Day

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*5*1#

Daily Roaming minutes

    • 50 Flexi Minutes
    • 24-Hours Validity
    • Activated & Renewed
      Upon 1st Usage
25
AED / Day

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*5*2#

Weekly Roaming Minutes

    • 100 Flexi Minutes 
    • 7 Days Validity
    • Activated & Renewed
      Upon 1st Usage
75
AED / Weekly

5% VAT excluded

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe SMS ‘95' to 1010

Monthly Incoming Minutes

    • 3000 incoming mins
      (100 mins/day)
    • 30 Days Validity
    • Activated & Renewed
      Upon 1st Usage
95
AED / Month

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*5*3#

Monthly Roaming Minutes

    • 200 Flexi mins
    • 10 SMS
    • 30 Days Validity
    • Activated & Renewed
      Upon 1st Usage
125
AED / Month

5% VAT excluded

More info
No Contract / Free Cancellation
Apply Now Buy Now

Daily Incoming Minutes

  • Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network and will automatically renew after 24 hours.
  • Special Benefits: 100 roaming incoming minutes.
  • Rental Fee: AED 15/Day
  • Add-on is applicable for Company Paid Lines only.
  • Billing Frequency: 24 Hours
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Daily Roaming minutes

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits:50 Flexi Minutes
  • Rental Fee: AED 25/Day
  • Your add-on will only be auto-renewed every 24 hours, after your first eligible usage.
  • Billing Frequency: 24 hours
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Monthly Roaming Minutes

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 200 Flexi Mins + 10 SMS.
  • Rental Fee: AED 125/Month
  • Your add-on will only be auto-renewed every month after your first eligible usage.
  • Billing Frequency: 30 days
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Monthly Incoming Minutes

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 3000 Incoming Roaming Mins Per Month i.e.100 Incoming Roaming Incoming Mins/Day
  • Rental Fee: AED 95/Month
  • Your add-on will only be auto-renewed every month after your first eligible usage.
  • Billing Frequency: 30 days
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on is applicable for Company Paid Lines only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Weekly Roaming Minutes

  • Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
  • Special Benefits: 100 Flexi Minutes
  • Rental Fee: AED 75/Week
  • Your add-on will only be auto-renewed every week, after your first eligible usage.
  • Billing Frequency: 7 Days
  • Contract Period: No Minimum Commitment. 
  • No Activation Charges.
  • No Special Restrictions.
  • No Early Termination Charges.
  • This add-on can be purchased on an auto-renewable basis or for one-time only.
  • Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
  • By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

roaming_call_back_dektop_L
MAKE AN OUTGOING ROAMING CALL @ AED 3/MIN

WITH ROAMING CALLBACK

How? Roaming Callback connects you to make any outgoing calls at the flat rate of AED 3/min. Select a contact & make a call normally. A pop-up will notify you about receiving a call from Etisalat, displaying your number. Accept the call & get connected!
 

Dial: *145*00(CountryCode)(PhoneNumber)#

Important to know

About Roaming Add-ons

By default, roaming is blocked. To unlock roaming and activate PayG, subscribers can unblock the service and use it at Standard Rates. To unblock, send ‘UBLOCK’ to 1010.

Should subscribers connect to Non-Preferred Partners Networks while having their Roaming add-ons, they will by default be charged Standard Tariffs. In order to ensure you do not undergo these charges, please connect to Preferred Network Partners only. View list of partners here: www.etisalat.ae/businesspreferredroamingpartners 

Channels of Roaming Add-on Activation:

1. SMS: Subscribers can activate add-ons by sending SMS to 1010.

2. USSD: Subscribers can dial USSD code *177# and follow the on-screen instructions to select the desired add-on.

3. Business Online Portal: Users can follow this link to activate their add-ons 

4. Etisalat Business App: Download Now

 

Roaming Callback T&Cs:

• Offer excludes calls to satellite & premium numbers.

• Callback minutes are not deducted from voice roaming packs, if any. 

• Non-Android or iOS mobile users can still make an outgoing roaming call at this special flat rate by dialling: *145*00(CountryCode)(PhoneNumber)#. You can also use either enter “+” or “00” For example: If you are roaming in the UK, dial: *145*0097150xxxxxxx#OK (to call Etisalat number) or *145*0096611yyyyyyy#OK (to call a landline in KSA – Riyadh)

 

Standard Roaming Tariff Rates

 

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

Frequently Asked Questions

Q. What is required to activate Etisalat’s roaming services?

Etisalat’s roaming services are activated by default on every Postpaid and Prepaid mobile lines.

Q. What are the standard roaming charges?

Etisalat’s standard roaming charges are as per the following:

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

Q. Is Roaming Data Disabled by default?

Yes, Roaming Data is disabled by default to avoid bill shocks. Subscribers need to subscribe to a roaming add-on containing roaming data allowances to use Data Roaming or unblock PAYG data to use roaming PAYG data. Subscribers can unblock the service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). 

Q. Do I need to pay rental for roaming add-ons while I am not roaming?

Most of the add-ons being introduced by Etisalat get charged while first usage is done in the Preferred Roaming Partner.

Q. From when does the validity of the pack start?

Validity of the pack starts from the first usage in the Roaming Network.

Q.  What is meant by first usage?

First Usage applies from when Data is used  or Incoming Voice Calls are received or Outgoing Voice Calls are made when overseas, in the Preferred Roaming Partners Networks. 

Q. What are Flexi minutes?

A. Flexi Minutes include Incoming Roaming Calls, Local Outgoing calls, Call back to UAE & International Calls to 100+ countries.

Q. In which networks will these packs work?

These packs will work in Preferred Roaming Partners Networks of Etisalat.

Q. Where can we find list of preferred roaming partners?

The list can be found at businesspreferredroamingpartners 

Q. Do Roaming add-ons offer Data Lock feature?

Yes, these packs offer data lock feature wherein the data will not work on Non Preferred Roaming Network. However, customers can make or receive calls in non-preferred Roaming Network at standard roaming rates.

Q. Where can Umrah and Haj packs be used?

Umrah & Hajj pack can be used in any network in Saudi Arabia (Mobily, STC and Zain)

7D19D011-0A4C-4C0A-9FFC-55C67D1D43C4 filters
7D19D011-0A4C-4C0A-9FFC-55C67D1D43C4 filters
icon-outline-close-white Created with Sketch.
Apply
Easy Subscribe Dial *177*2*3#

Daily India Bundle

    • 500MB Data
    • 100 Flexi Mins & SMS
    • 24-Hours Validity
    • Activated & Renewed
      Upon 1st Usage
50
AED / Day

More info
No Contract / Free Cancellation
Apply Now Buy Now
Easy Subscribe Dial *177*3*1#

Weekly Umrah & Hajj Bundle

    • 1GB Data
    • 200 Flexi Mins
    • 7 Days Validity
    • Activated & Renewed
      Upon 1st Usage
150
AED / Week

More info
No Contract / Free Cancellation
Apply Now Buy Now

Daily India Bundle

Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network in India and will automatically renew after 24 hours.

  • Billing Frequency: 24 Hours
  • Rental Fee: AED 50/Day
  • Contract Period: No Minimum Commitment. 
  • Special Benefits: 500MB Data + 100 Flexi Mins + 100 SMS.
  • No Early Termination Charges.
  • No Special Restrictions.
  • No Activation Charges.
  • Fair Usage Policy would apply.

Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:

By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

Weekly Umrah & Hajj Bundle

Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network in KSA and will automatically renew after 7 days.

  • Billing Frequency: 7 Days
  • Rental Fee: AED 150/Week
  • Contract Period: No Minimum Commitment. 
  • Special Benefits: 1GB Data + 200 Flexi Mins
  • No Early Termination Charges.
  • No Special Restrictions.
  • No Activation Charges.

Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:

By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.

Preferred Roaming Partners: www.Etisalat.ae/businesspreferredroamingpartners

For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300

roaming_call_back_dektop_L
MAKE AN OUTGOING ROAMING CALL @ AED 3/MIN

WITH ROAMING CALLBACK

How? Roaming Callback connects you to make any outgoing calls at the flat rate of AED 3/min. Select a contact & make a call normally. A pop-up will notify you about receiving a call from Etisalat, displaying your number. Accept the call & get connected!
 

Dial: *145*00(CountryCode)(PhoneNumber)#

Important to know

About Roaming Add-ons

By default, roaming is blocked. To unlock roaming and activate PayG, subscribers can unblock the service and use it at Standard Rates. To unblock, send ‘UBLOCK’ to 1010.

Should subscribers connect to Non-Preferred Partners Networks while having their Roaming add-ons, they will by default be charged Standard Tariffs. In order to ensure you do not undergo these charges, please connect to Preferred Network Partners only. View list of partners here: www.etisalat.ae/businesspreferredroamingpartners 

Channels of Roaming Add-on Activation:

1. SMS: Subscribers can activate add-ons by sending SMS to 1010.

2. USSD: Subscribers can dial USSD code *177# and follow the on-screen instructions to select the desired add-on.

3. Business Online Portal: Users can follow this link to activate their add-ons 

4. Etisalat Business App: Download Now

 

Roaming Callback T&Cs:

• Offer excludes calls to satellite & premium numbers.

• Callback minutes are not deducted from voice roaming packs, if any. 

• Non-Android or iOS mobile users can still make an outgoing roaming call at this special flat rate by dialling: *145*00(CountryCode)(PhoneNumber)#. You can also use either enter “+” or “00” For example: If you are roaming in the UK, dial: *145*0097150xxxxxxx#OK (to call Etisalat number) or *145*0096611yyyyyyy#OK (to call a landline in KSA – Riyadh)

 

Standard Roaming Tariff Rates

 

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

Frequently Asked Questions

Q. What is required to activate Etisalat’s roaming services?

Etisalat’s roaming services are activated by default on every Postpaid and Prepaid mobile lines.

Q. What are the standard roaming charges?

Etisalat’s standard roaming charges are as per the following:

SERVICE GCC COUNTRIES REST OF THE WORLD (ROW)* SATELLITE, MARITIME &
FLIGHT OPERATORS*
Incoming call AED 0.808/min AED 4.25/min AED 5.25/min
Outgoing call to the UAE AED 2.203**/min AED 9.50/min AED 15/min
Outgoing local call AED 0.881/min AED 4.50/min AED 10/min
Outgoing call to others AED 9/min AED 13/min AED 15/min
Outgoing SMS AED 0.22/SMS AED 2/SMS AED 4/SMS
Incoming SMS Free Free Free
Data AED 0.04626/30KB AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		 AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

Q. Is Roaming Data Disabled by default?

Yes, Roaming Data is disabled by default to avoid bill shocks. Subscribers need to subscribe to a roaming add-on containing roaming data allowances to use Data Roaming or unblock PAYG data to use roaming PAYG data. Subscribers can unblock the service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). 

Q. Do I need to pay rental for roaming add-ons while I am not roaming?

Most of the add-ons being introduced by Etisalat get charged while first usage is done in the Preferred Roaming Partner.

Q. From when does the validity of the pack start?

Validity of the pack starts from the first usage in the Roaming Network.

Q.  What is meant by first usage?

First Usage applies from when Data is used  or Incoming Voice Calls are received or Outgoing Voice Calls are made when overseas, in the Preferred Roaming Partners Networks. 

Q. What are Flexi minutes?

A. Flexi Minutes include Incoming Roaming Calls, Local Outgoing calls, Call back to UAE & International Calls to 100+ countries.

Q. In which networks will these packs work?

These packs will work in Preferred Roaming Partners Networks of Etisalat.

Q. Where can we find list of preferred roaming partners?

The list can be found at businesspreferredroamingpartners 

Q. Do Roaming add-ons offer Data Lock feature?

Yes, these packs offer data lock feature wherein the data will not work on Non Preferred Roaming Network. However, customers can make or receive calls in non-preferred Roaming Network at standard roaming rates.

Q. Where can Umrah and Haj packs be used?

Umrah & Hajj pack can be used in any network in Saudi Arabia (Mobily, STC and Zain)

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© 2021 Etisalat. All Rights Reserved.
© 2021 Etisalat. All Rights Reserved.