How can I register for eBill?
Login to Business Online Portal and Go to PAY and click on the BILL DELIVERY SETTING link, then select the account(s) then click on SET ADDRESS, Follow the steps to submit / update the request.
You may register/update your email ID for all your accounts under the Customer Number (or Party ID) in one go or customise the email ID for individual accounts by entering each account number and corresponding email ID for each account.
Can I register the same email ID for eBill for many accounts?
Yes, the same email ID can be registered for eBill for many accounts. Our billing system will group all the accounts registered with the same email ID so that you will receive one email notification in your inbox.
Can I register several email IDs for one account?
No, only one email ID can be registered for eBill for each account. In case you need multiple recipients of the eBill, we recommend creating a group email ID (as shared inbox or distribution email).
As a Business customer, I have many accounts (e.g., 100 account numbers or 3,000 account numbers), will I receive 100 or 3,000 email notifications?
No, our billing system will group all the accounts registered with the same email ID so that you will receive one email notification in your inbox.
When will I receive the eBill?
You will receive the eBill between the 2nd and 4th of each month. Please ensure that you whitelist the Etisalat eBill sender email address eStatement@ebill.etisalat.ae.