Microsoft Teams Direct Routing

Transform your communication capabilities with carrier-grade calling functionality using Microsoft Teams via Direct Routing

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Unify your workplace with the power of intelligent communications and hyper-efficient collaborations.

Integration is key to cohesive communications to build and grow an agile workforce. Eliminate the hassle of isolated meeting platforms and calling systems by embracing a wholly unified platform for calls and meetings with Microsoft Teams Direct Routing .


Advance your communication capabilities as your business scales by reducing your organisation’s reliance on legacy PBX systems and on-premises hardware by switching to a comprehensive voice solution on the cloud. Plus, gain access to a fully managed, regulatory-approved service that enables PSTN calling on Microsoft Teams via Direct Routing .


Revolutionise your collaboration infrastructure with Microsoft Teams Direct Routing

Fully Cloud-Based
Enterprise-Grade Calling & Voice Ecosystem
Built in Office 365 Apps
Microsoft Expert Support
Fully Managed Service
Self-Service Platform
Elevate efficiencies with an integrated communication ecosystem by migrating your enterprise telephony to Microsoft Teams Direct Routing

Etisalat is the single managed service provider offering professional expertise in configuring, connecting, and integrating Microsoft Teams Direct Routing for your business.

Embrace mobility

Communications solution for modern enterprises Offering you the flexibility & control to manage your organisation's communications & collaborations from anywhere.

Onboard precision

TeamsTalk provides easy access to precise data & metrics to measure & optimize your teams' performance by gaining valuable insights into interactions in real-time.

Empower people

With a rich collaboration toolkit that provides virtual phone lines for superior call clarity, automated call routing & routing reporting, so your team can focus on what matters most!

Gain the etisalat by e& advantage

Regulatory compliant solution

Fully managed service

Industry-specific solution

Unified SLAs with Omni-channel support

Carrier-grade voice and network quality

Subscription based pricing

Bring the Microsoft Teams experience to every meeting

e& is an award-winning and strategic Microsoft partner








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Juma Al Majid Holding Group