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Tawasal Business.

Secure, AI-Powered Business Communication & Collaboration

Starting from AED 15/month

Secure, Sovereign, cost-effective solution for business

Tawasal Business is a secure, AI-powered communication & collaboration platform hosted in the UAE. Cost-effective and reliable, it enables teams to communicate, share files, and manage projects efficiently while redefining how businesses collaborate.

Group Communication

Connect up to 100 team members on high-quality voice calls with efficient call routing.

HD Video Calls & Screen Sharing

Run video meetings with up to 100 participants and share screens for clearer collaboration.

Channels for Team Updates

Organize conversations, projects, & files in dedicated channels for better visibility.

Secure File Sharing

Share documents up to 500 MB per file for smooth & uninterrupted exchanges.

Role-Based Access Control

Manage communication and group access based on employee roles & profiles.

Unlimited Storage Duration

Keep files securely stored & accessible for as long as your account remains active.

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Personalised Emails

You can instigate targeted marketing campaigns based on who your customers are, where they are, and their preferences.

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API Integration

Using our Application Program Interface (API), you can seamlessly integrate your own marketing, sales, or CRM tools.

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Reporting

The platform makes it simple and easy to analyse the success of your campaigns. Monitor delivery rates, email opening rates, and more.

Discover plans designed for smooth team collaboration.

1.  What is Tawasal Business ?

Tawasal Business is not just a video conferencing platform. It is a powerful tool that allows you to create and manage a business profile, call, chatt, share any type of data, store data and stay updated in all work groups and channels. With Tawasal you can enjoy AI powered group calls and channels, instant translations up to 90 languages, instant recording, transcripts and summarization and much more.

 

2. What are the main features of Tawasal Business?

Tawasal Business is the only video conferencing platform that offers data sovereignty in UAE. Its main features are:

- HD and high-quality audio and video group calls

- Company profile; role-based employee management and controlled access to information

- File sharing with best file size and storage time limits

- Unlimited company channels

- AI powered group chats that offer instant recording, summarization, pinned messages and task listing

- Groups with up to 1000 participants and instant push notifications

 

3.  What are the system requirements for using Tawasal Business?

Tawasal can be used on any OS, and mobile device. It is available On web, desktop and mobile versions. The system requirement for Tawasal Business is to only have a stable internet connection. For the best experience, ensure your operating system and browser are up to date.

 

4. How do I create a business account?

To create a business account on Tawasal Business, download the platform, click on 'Log in'. Follow the prompts to enter your email address, create a password, and complete the registration process.

 

5. How do I join a meeting on Tawasal Business?

To join a meeting on Tawasal Business, you can simply click on the meeting link provided by the host. Make sure you have the necessary permissions and that your audio and video settings are configured correctly before joining.

 

6. Can I record my meetings on Tawasal Business?

Yes, you can record your meetings on Tawasal Business. In the meeting settings, enable the recording option. The recorded files will be saved to your specified location/  or will remain in the afferent group chat.

 

7.  Can I share my screen during a meeting on Tawasal Business?

Yes, you can share your screen during a meeting on Tawasal Business. While in a meeting, look for the 'Share Screen' button up right, and select the window or application you want to share. Participants will see your screen in real-time, which is useful for presentations or collaborative work.

 

8. How do I manage participants in a meeting on Tawasal Business?

You can manage participants by using the controls provided in the meeting interface. These include muting/unmuting participants, removing participants, and assigning roles such as co-host. As the host, you have additional privileges to control the meeting environment.

 

9. What security measures are in place to protect my meetings on Tawasal Business?

Tawasal is built with robust security measures to protect user data. All data is encrypted both in transit and at rest, and we comply with strict data protection regulations to ensure your information remains private. We also have secure access controls and regular security audits to maintain the highest standards of data security.  Please note that we strongly adhere to technological sovereignty,  we are based in UAE and all data stays in UAE.

 

10. How do I get technical support for Tawasal Business?

We provide comprehensive customer support through our dedicated help centre, live chat, and support team. For technical support, you can email Tawasal contact@tawasal.ae

 

11. Can I upgrade from my Tawasal plan?

Yes, you can upgrade at any time from Tawasal basic to Tawasal AI starter, or Tawasal + any Aleria plans available on the market. The new package will be reflected in your next Etisalat bill as a separate line item, and you will only be charged the difference for the current month of the upgrade.

 

12. How do I get technical support for Tawasal Business?

We offer end-to-end customer support via our dedicated help centre, live chat, and support team. For technical assistance, email contact@tawasal.ae or call +971 2 632 0711, available Monday to Friday from 9:00am to 5:00pm.

Why is Tawasal Business a Smart Choice?