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Office Presence

Enabling business mobility, convenience and greater presence.

Special Offer: Enjoy 1st Month Free!

Inclusive of an eStore & Domain name! Plans starting from only AED 125/month!

SUBSCRIBE NOW

Expand Your Reach & Never Miss A Business Opportunity

With Office Presence from Business Edge

Presenting Office Presence, your landline on the go, designed to empower business mobility and communication from anywhere, at all times. Whether used to make internal calls, handling sales inquiries, procurement, interviewing, booking appointments, customer service and support, or driving conference calls, your business is constantly enabled. Office Presence further equips your business with a domain name, an eStore Website Builder and CloudTalk App to ensure your business achieves greater all-round presence!

Adopt an enriched communications experience, truly broaden your reach, and simplify working from anywhere with Office Presence for as low as AED 125/month!

Plus, enjoy your 1st month free! Hurry, offer valid for a limited period only.

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Free Calling Minutes

Users can take advantage of 7,500 fixed-to-fixed mins along with 100 flexi mins to make mobile or international calls!

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Mobile App

Empowering your landline on the go with CloudTalk App and essential call management features

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Cloud PABX

Offers you unlimited voice lines with site-to-site dialling plus call hold, call waiting, conferencing, voicemail and more at your fingertips.

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eStore Website Builder

Access to build and launch your own ecommerce website to sell products and services with complete ease.

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Convenience

Enabling on the go comms with service mobility and multi-user connectivity to ensure you never miss a lead!

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Domain Name

A professional business domain name to boost your brand’s online presence.

Office Presence Plan

Subscribe to an Office Presence Plan today and avail a free eStore, domain name, fixed-to-fixed calls and much more!

Get Your 1st Month Free – Save AED 125!

Standard Plan

    • Number for Office & User
    • 100 Flexi Mins
    • 7,500 Fixed-to-Fixed Mins
    • PABX/Call Management
    • CloudTalk App
125
AED/Month

5% VAT excluded

More info
12-Month Contract

Phone Device - Add-on

Yealink SIP T31G, HD Quality Voice, 2 SIP Accounts, 2-Line Key, 5 Party Conference, Acoustic Shield, Wireless Headset Support, 24-Month Contract

User Line Voice Service - Add-on

Landline Number for User, 100 Flexi Minutes, PABX/Call Management Features, CloudTalk App, Free Installation, 12-Month Contract

Why Choose Office Presence?

Empower-Business-On-The-Go

Never Miss An
Opportunity

Crafted to enable business mobility

value-for-money

Value For
Money

Offering superior value for money by providing more for the same price

Always-On-Connectivity

Always
Reachable

24/7 availability for customers to reach you with an always-on landline and digital channels

Comprehensive-Presence-Solutions

Expand your
business reach

With advanced voice & digital tools

More information about Office Presence Plan

  • Special Benefits: 7,500 fixed-to-fixed local minutes, 100 Flexi Mins, Built-in Value Added Services (Call waiting, CLIP Caller ID, Call Forward inclusive of Unconditional/Busy/No Answer, Call Confering of up to 3 Parties, Call Wait - Hold and Voice Mail), Unified Communications as a Service (UCaas) for main and user voice numbers, free eStore, business domain, and CloudTalk Application
  • Special Offer T&Cs:
    • This offer is only applicable to new customers.
    • The first month free would only apply on the base plan, i.e. AED 125 and would not be applicable on add-ons.
  • Rental Fee: AED 125/Month
  • Billing Frequency: Monthly
  • Contract Period: 12 Months
  • All prices shown are excluding of 5% VAT charge.
  • Fixed-to-fixed call charges are free up to 7,500 mins after which AED 0.15/min would apply.
  • Fixed-to-mobile call charges cost AED 0.30/min
  • No installation or activation fee applicable on this service.
  • 100 Flexi minutes can be used for mobile or international calls. International minutes allowances are applicable to multiple destinations. Click here to view the list of applicable countries.
  • Office Presence Application Form
  • In cases of contract breach with early termination, exit fees will be applied. A one-time charge of one month’s rental plus remaining contract period for device and/or add-ons would be applicable. 
  • Penalty Free Service: Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

User Line - Voice Service Add-on

Special Benefits:100 Flexi Mins, Free Fixed-to-Fixed Calls, CloudTalk App and Cloud Management Features

Rental Fee: AED 85/Month

Billing Frequency: Monthly

Contract Period: 12-Month Contract

All prices shown are excluding of 5% VAT charge.

A one-time activation fee of AED XXX would apply - Here we can say Free Installation

Your add-on will only be auto-renewed every month until you unsubscribe to the service.

To subscribe to this add-on, you would need to contact your Relationship Manager. 

To unsubscribe or deactivate add-on, Download Form or contact your Relationship Manager.

In case of contract breach, an exit fee of AED XXX would apply. - No Exit

Important to know

About Office Presence from Business Edge

Documents required to apply:

  1. Valid Copy of Trade License
  2. Power of Attorney of the signatory
  3. Passport Copy with valid UAE Visa of individual, as authorised by company
  4. Emirates ID copy of individual, as authorised by company
  5. Tenancy contract
  6. Letter of Authority
  7. Establishment Card
  8. Cease Form & existing non-Etisalat Bill in case of migration from a different provider.


Billing Frequency: Monthly

Contract Length: 12 Months 


All prices shown are excluding of 5% VAT charge,


Special Offer T&Cs:

  • This offer is only applicable to new customers.
  • The first month free would only apply on the base plan, i.e. AED 125 and would not be applicable on add-ons.


Fixed-to-fixed call charges are free up to 7,500 mins after which AED 0.15/min would apply.

Fixed-to-mobile call charges cost AED 0.30/min

100 Flexi minutes can be used for mobile or international calls. International minutes allowances are applicable to multiple destinations. Click here to view the list of applicable countries.


No activation or installation charges applicable with this service.


Office Presence Application Form 

In cases of contract breach with early termination, exit fees will be applied. A charge of one month’s rental would be applicable plus remainder contract months of device or/and add-ons. 


Penalty Free Service:

Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

Frequently Asked Questions

About Office Presence from Business Edge

1) What exit charges are involved for Office Presence?

A) In the case of service termination, a charge of one month’s charges would be applicable. In case of a device or add-on subscription being acitve, the remainder contract months of the SIP device or/and add-ons would also be included.


2) How long would service fulfillment for Office Presence take?

A) If you opt for only the plan, the service will be fulfilled immediately. Should you require a SIP Device, the predicted installation period is between 24-48 hours.


3) Are there any limitations with the SIP device?

A) Your SIP device can only make 5 video calls at the same time. A maximum of 20 SIP phones are allowed/allocated under one main account.


4) Can I buy add-ons on top of my Office Presence pack?

A) Yes, of course. You are eligible to purchase all solutions available within Business Edge as add-ons. Solutions comprise of WiFi, Digital Signage, Online Marketing, Office 365 and more.


5) What is the software requirement for the CloudTalk App?

A) You would need to have a minimum of iOS 9.0 or recent versions if you are using this app on your Apple device. In the case of an Android device, the software requirements would be 7.1 or later.


6) Would I get charged for internet while using the CloudTalk App?

A) To use this app, you would need to use your own 4G/5G data or Wi-Fi. CloudTalk App operates as an Internet Calling Plan for which you would bear the internet changes based on your usage of the app.    


7) Would all of the connected devices of a user ring at the same time in the case of incoming calls?

A) Users cannot install this on more than two devices. In that case the phone on which the app is installed first will be the primary alert i.e. it will ring first followed by the second phone installed on.


8) Would I be able to make separate outgoing calls from both of the devices at the same time?

A) Absolutely. You will be able to make two calls in parallel, however all of the outgoing calls, even when made at the same time will be chargeable.  


9) Would I face any downtime or service temporary stoppage while migrating from DEL to Office Presence?

A) No, there’s a minimal downtime involved in the case of a transfer.


10) Is there a minimum contract term for Office Presence?

A) Yes, subscribers would have a 12-month contract.


11) Can I have the option of a Payment Gateway facility with the free e-store?

A) Of course. Payment gateway is already embedded as a part of the eStore. You can opt for a subscription of the Etisalat payment gateway and use the same.


12) Would I be able to add my existing domain name in the eStore?

A) Yes, absolutely.


13) Can I change the name of the website after I have published my eStore?

A) Yes, you may change your website name post publishing should you wish to.


14) Would I be given what is available or would I be able to choose?

A) You have the liberty to choose and use any domain with your eStore.


15) Are there any security verifications in place for the use of a payment gateway?

A) Yes, there is. Payment gateway is an individual service; to which you would need to subscribe to in order to use it with your eStore. Etisalat’s payment gateway is a security compliant service.


16) What are charges of subscribing to a payment gateway?

A) Charges are dependent on the volume of business you conduct on the payment gateway platform. We recommend for you to submit a form with your requirements following which our payment team will contact you with exact information.