SMB Talks

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Get inspired as subject matter experts and thought-leaders from various industries share their knowledge and business strategies.

Abu Dhabi Chamber of Commerce & Industry

ADCCI

In this episode Esam Mahmoud, Senior Vice President/SMB at e& UAE, is joined by Ms. Ayda Alkhoori, Director of Business Connect & Services. Together, the experts discuss a range of topics, including:

    • The Abu Dhabi Chamber’s role in supporting business development
    • The impact of artificial intelligence and related Chamber initiatives
    • Strategies for SMEs to leverage digital trends and maintain competitiveness 

    National Program

    Esam Mahmoud, Senior Vice President/SMB at e& UAE, is joined by two Emirati Startups who has signed up for the National Program for Establishing Businesses program. Our special guests are Alhassan Farajallah – CTO & Board Member of Esaal Solutions and Ali Hadi, Owner of GIS general Trading. In this episode, we go in-depth on a range of fascinating topics, including:

    • Overcoming challenges facing Startups
    • A closer look at the National Program for Establishing Businesses
    • Advices for new Startups

    Filli Café

    Hassan Al Ali, Sr. Director/Preferred Business Sales at e&, is joined by special guest, Rafi FiLLi, Founder & C.E.O of Filli café.

    In this special episode, the two experts go in-depth on a range of fascinating topics, including:

    • How did Filli café identify the market opportunity and face that challenges associated with the launch of the business?
    • How did Filli café build a loyal base of returning customers?
    • The role that CSR plays and the need for SMBs to consider social responsibility as part of their plan.

    Ministry of Industry & Advanced Technology

    Esam Mahmoud, Senior Vice President/SMB at e& is joined by Tariq Alhashmi, Director of Technology Adoption & Development Department. 

    In this episode, our two experts go in-depth on a range of fascinating topics, including:

    • The fourth Industrial Revolution and disruptive trends such as robotics, AR and AI.
    • The Industrial Technology Transformation Index in UAE and more.

    Microsoft

    In this episode, Esam Mahmoud, Senior Vice President/SMB at e&, is joined by a dynamic guest Khurram Zaki, who drives strategy at Microsoft Business Application.

    Our two experts highlight a diverse range of efforts, including:

    • Fuelling innovation within SMB products & services and the importance of elevating customer experiences.
    • Microsoft’s role in transforming SMBs through cloud solutions & a rich portfolio of applications.
    • Leveraging integrated data-driven solutions to manage all functions.

    Acacus Group

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, Talal Ben Halim, CEO & Founder of Acacus.

    This episode sees our two experts go in-depth on a range of fascinating topics, including:

    • The varying effects of the Covid-19 crisis on the Aviation, Public Transport, and Delivery sectors.
    • Retraining of AI technology to help companies adhere to Covid-19-instigated safety measures.
    • Innovative solutions to ensure more deliveries from the same size of vehicle fleet.
    • Perfect software for the “New Normal”, increased productivity when working from home, and much more.

    Farnek

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, Markus Oberlin, CEO of Farnek.

    On this episode, our two experts breakdown a range of interesting topics, including:

    • Fascinatingly innovative solutions instigated by Farnek in the face of the challenges posed by Covid-19.
    • The future of Facilities Management - adapting to the new normal.
    • Ensuring customer confidence in troubled times.
    • Indoor bacteria-free air quality, partial off-site Facilities Management, sustainable energy, and much more.

    Talabat

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, Tomaso Rodriguez, Chief Executive Officer of Talabat.

    On this episode, our two experts go in-depth on a whole range of interesting topics, such as:

    • Business continuity in the food delivery industry.
    • Instigated initiatives that benefited restaurants, partners, and customers.
    • Launching a new grocery delivery business line.
    • The focus on affordability, variety and speed.

    Virtuzone

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, Neil Petch, Founder and Chairman of Virtuzone.

    On this episode, our two experts go in-depth on a whole range of intriguing topics, including:

    • The initiatives instigated by Virtuzone to swiftly adapt to the new normal.
    • Maintaining a high-level of customer experience in challenging times.
    • The importance of cashflow management for SMBs.
    • Looking ahead – the potential challenges and opportunities for SMBs.

    RAKBANK

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, Dhiraj Kunwar, Managing Director of Business Banking at RAKBANK.

    This episode sees our two experts breakdown a range of topics, including:

    • Business continuity and the impact of the Covid-19 on the banking industry.
    • Remote banking and new digital channels for customers.
    • Emerging SMB needs and changing customer behaviour.
    • The importance of technology companies now and in the future.

    Dubai Refreshment

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, Anas Taraben, ICT & SmartVending Director at Dubai Refreshment.

    On this episode, our two experts discuss a range of fascinating topics, including:

    • Impact of the Covid-19 crisis on Dubai Refreshment and the F&B industry.
    • Instigated initiatives to ensure business continuity.
    • New business practices that are here to stay.
    • Looking forward. Fresh opportunities for the future.

    Sharaf DG Business

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, AS Pillati, Strategic Business Unit Head, IT Services at Sharaf DG Business.

    Amongst the absorbing topics up for discussion by our two experts are: 

    • Sharaf DG’s internal and external response to the Covid-19 crisis, and the overall impact of the crisis on the retail sector.
    • Changes in consumer behaviour. The balance between online and in-store.
    • A new normal. Succeeding in a post-Covid retail world.

    Omniyat

    Esam Mahmoud, Senior Vice President/SMB at e&, is joined by special guest, Kenneth D’Costa, Group Head - IT & Ops, at Omniyat.

    On this episode, our two experts go in-depth on a number of intriguing topics:

    • The impact of the Covid-19 crisis on Omniyat and the real estate sector.
    • Utilising technology for business continuity.
    • Embracing the future now. New opportunities for the real estate sector.