Electronic Medical Records (EMR)

Advance your facility’s medical management practices with EMR

Electronic Medical Records (EMR) Healthcare is a powerful, cloud-based software solution that immensely advances the aptitude of healthcare facilities. It is now mandatory by Ministry of Health for all healthcare providers across the U.A.E. to have EMR at their facilities.

EMR facilitates patient-first healthcare and medical management for the community by streamlining a secure exchange of patient health information while enhancing clinical coordination. 

Scalable and adaptable, EMR enables instant access to patient records, live video consultations with patients, sending prescriptions direct to pharmacies, appointment scheduling, patient check-in, and much more.

Safe and Accessible Medical Records

EMR enables instant access to all the medical records of a patient, and ensures laboratory orders, medical imaging, test results, and other vital medical details are all safely secured in one user-friendly database.

Video Consultations

Now more than ever, EMR’s functionality to enable live video consultations between doctor and patient is absolutely vital. Patient’s no longer have to physically come to a clinic for consultation.

Affordable Pricing

EMR from Business Edge Healthcare is supremely affordable and cost-effective. Installation is completely free and the impressively low monthly subscription fees make it a truly budget-friendly option.

Direct Prescriptions

EMR enables Doctors to send prescriptions direct to pharmacies, and also allows health care facility employees to easily manage patient billing, invoices, and insurance claims where necessary.


Cloud-based technology ensures EMR is completely adaptable to the specific requirements of any healthcare facility. It is simple to add multiple clinics, departments, and an unlimited number of patients.

Patient App

ERM’s built-in “Telemedicine” feature seamlessly connects patients to the clinic. Patient’s can utilise the mobile app to book appointments and request consultations.

What should I do if I forget my password?

In the case of a forgotten your password, click on the “forgot password” button on the login page and follow the on-screen instructions to reset your password.

Do I need to install any special software or hardware?

Absolutely not. Cloud EMR is a cloud-based solution, which means all you need is a desktop, or laptop and internet access. You can use any web-browser to access the system, although most users find the best efficiency when using Google Chrome.

How do I migrate my patient data into Cloud EMR?

Our expert team will assist with migrating your patient data into Business Edge Cloud EMR. All you will need is to have your patient data (e.g. demographics, insurance, etc.) in a transferable format (e.g. Excel, CSV) and we will take care of the rest.

How long does the implementation take?

On average, implementation is completed within one week. However, the amount of time can vary based on the needs of the specific customer and how quickly they want to get started.

Is data safe on the cloud?

Absolutely. Your data is securely encrypted, stored and backed-up in the cloud. We also protect your data with the highest level of industry encryption standards.

Who can access my medical records?

Your medical records can only be accessed by the authorities you allow. The data is kept in a confidential environment and cannot be accessed by any unauthorised person.

Does Cloud EMR come with a patient portal?

Yes Cloud EMR has a comprehensive patient portal system, which allows the user to create an exclusive patient profile. Apart from uploading and securing your medical records, you can also schedule appointments with doctors.

Are there any implementation/activation fees?

Each Etisalat EMR plan has a one-time activation fee per licence of AED 100. Important note – with the Unlimited Licences plan, the AED 100 is only incurred for the first 31 licences activated (total AED 3,100), beyond that license activation is free of charge.