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Get a new phone & upgrade your phone every 90 days with Upgrade Anytime program.
Upgrade Anytime is a program offered to you when you purchase the latest iPhone on a Smart Pay plan from Etisalat.
Simply purchase the latest iPhone on a 12, 18 or 24-month SmartPay plan and Join our exclusive program. You can bring back your iPhone and get a new one after completing 90 days of your subscription.
Subscription to Upgrade Anytime program will be available until 30 April 2021 only.
Join the program
Upgrade Every 90 Days
Experience the best with the 'Upgrade Anytime' program exclusively from Etisalat.
This unique program allows customers to change their phone after 90 days from the subscription date.
Upgrade Anytime is offered to you when you purchase the latest iPhone 12 devices on a SmartPay plan over 12, 18 or 24-months.
With Upgrade Anytime, you can enjoy the freedom to return your device with a new one after completing 90 days of your subscription.
Simply return your phone in a working condition* and upgrade to your preferred one.
With Upgrade Anytime, you will have the option to upgrade your iPhone to a your preferred color, capacity, screen size or even instalment plan.
The must-know details about this service
You need to be an existing subscriber of the Upgrade Anytime program to be eligible for an upgrade:
Broken Screen Fee Option
BROKEN SCREEN FEE: is a new option allowing customers at the time of purchasing the device with Upgrade Anytime Program to upgrade even if the device has chips and cracks.
For more information, please read our frequently asked questions.
For more information, please read our terms and conditions.
At the time of upgrade, you will be required to return your old device on which a few inspections will be applied.
Please make sure of the following:
Etisalat will evaluate the Old device acceptance condition and subscription to Broken screen fee. It is Etisalat’s full discretion to consider whether an Old Smartphone is in a good condition or not.
Broken Screen Condition:
If you are in any doubt, you are advised to contact us before arranging your upgrade visit.
Now, follow these few steps and get ready for your new phone with Upgrade Anytime Program after competing 90 days.
Step 1: join the program
Step 2: get your device ready
Step 3: visit our store
To upgrade to the latest iPhone device, please visit any of our upgrade locations.