Plug-n-Play Home Wireless 5G Internet at only AED 299

Get connected in 3 easy steps

Order Home Wireless

Via our website or mobile app

Receive your package

Free 24* hours delivery across the UAE

Plug-in and activate

Enjoy high-speed internet instantly

Setting up Home Wireless is a breeze!

Step 1: Remove SIM from the envelope (standard SIM for 4G, nano-SIM for 5G) and insert it in the SIM slot at the back of the router

Step 2: Connect the router to a power source, and wait for the power indicator to light up. 

Step 3: Connect your devices to the Wi-Fi router using the password at the back of the router

For better performance, place the router near a window and away from any electric equipment

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Important to know

Home Wireless 4G

The promotion price of AED 199 (5% VAT excluded) is valid for 12 months after which the full price will apply (AED 299/month). You also get:

  • Plug-n-Play Router for AED 399 (optional)
  • STARZPLAY for 12 months
  • GoChat Premium Free for 3 months

 

Home Wireless 5G

The promotion price of AED 299 (5% VAT excluded) is valid for 24 months after which the full price will apply (AED 399/month). You also get:

  • Plug-n-Play Router for AED 1,332
  • STARZPLAY for 24 months

Home Wireless 4G
You can use the SIM in our 4G Plug-n-Play Router or any other smart mobile device. The 4G router is optional.

Home Wireless 5G
The 5G router is included in your subscription.

Home Wireless 4G

  1. Monthly Payments
    The Service is offered at the promotional price of AED 199/month (5% VAT excluded) for 12 months only (Minimum Term). After that, it will be AED 299/month (undiscounted price).
  2. Fair Usage Policy
    The Customer acknowledges that the Service is subject to a ‘Fair Use Policy’ and the following restrictions and/or limitations to the use of the Service and any add-on services apply: Etisalat by e& reserves the right to throttle the speed of the Service to 1Mbps if the Customer exceeds the usage of 300GB in a month during peak period.
  3. Ending your contract
    Where the Customer has selected a Service plan with a Minimum Term and terminates the Service before the expiry of this Minimum Term, the Customer shall pay an early termination charge, which shall amount to AED 1,000 or one undiscounted monthly rental charge, which amounts to AED 299 for the 4G subscription plan and AED 399 for the 5G subscription plan, of the current Service plan (whichever is the lower) and shall pay for the 4G or 5G Router as per the following calculation:
    • (Rp / Ct ) x ( Ct – ( 1 + T) )
    • Rp = the retail price of the device(s);
    • Ct = the number of months in the minimum term of the contract; and
    • T = the number of months the subscriber has served in the contract.
  4. Customer Home Location
    Customers can relocate the SIM card once in a single month with no extra charge by calling 101 (subsequent moves will be charged AED 100 per instance).
  5. Multi-Sim:
    Multi-sim is not allowed for this service
  6. Penalty-Free Service Cancellation Period:
    Customer may, subject to certain conditions being met, cancel the home wireless 4G plan within 3 days in case that the Customer opted out from receiving a router, the home wireless 4G plan within 7 days in case the Customer opted in to receive a router, the home wireless 5G plan within 14 days and etisalat by e& will waive the exit charges and/or equipment charges as applicable. The router is to be returned to etisalat by e& with all accessories and documentation in the original packaging. The Customer can return the 4G or 5G router, as the case may be, by calling 101 or 800 101 to request etisalat by e& agents to collect the router.
  7. Disclaimer:
    Etisalat by e& will do its best to deliver the Data SIM and/or 4G Router for the Home Wireless service within 24 Hours from ordering online (Web/The Etisalat UAE App).
    In very rare conditions, delay might occur due to official holidays, weekends and weather conditions. In such case the delivery will be scheduled on the next available slot on priority”.
  8. Please note that Etisalat Home Wireless is an automated activation and does not require any complex installations from either Etisalat or the customer.

 

Home Wireless 5G

  1. Monthly Payments
    The Service is offered at the promotional monthly price of AED 299 (VAT exclusive) for 24 months only (Minimum Term). After that, it will be AED 399 per month (undiscounted price).
  2. Fair Usage Policy
    The Customer acknowledges that the Service is subject to a ‘Fair Use Policy’ and the following restrictions and/or limitations to the use of the Service and any add-on services apply: Etisalat reserves the right to throttle the speed of the Service to 1mbps if the Customer exceeds the usage of 1000GB in a month.
  3. Ending your contract
    In case you decide to cancel your contract before the end of its Minimum Term, you'll be charged: One undiscounted monthly recurring charge (AED 399) and for the remaining instalments of Wireless Router (AED 55.50 per month) or in case you decide to cancel your contract after the end of the Minimum Term, you will not be charged an early termination fee.
  4. Penalty-Free Service Cancellation Period:
    The Customer may, subject to certain conditions being met, cancel the home wireless 4G plan within 3 days in case that the Customer opted out from receiving a router, the home wireless 4G plan within 7 days in case the Customer opted in to receive a router, the home wireless 5G plan within 14 days and etisalat by e& will waive the exit charges and/or equipment charges as applicable. The router is to be returned to etisalat by e& with all accessories and documentation in the original packaging. The Customer can return the 4G or 5G router, as the case may be, by calling “101” or “800101” to request etisalat by e& agents to collect the router.
  5. Customer Home Location
    Customers can relocate the Sim Card one time in a single month with no extra charge by calling 101 (subsequent moves will be charged AED100 per instance).
  6. Disclaimer
    Etisalat by e& will do its best to deliver the data SIM and/or 4G/5G Plug-n-Play Router for the Home Wireless service within 24 hours of the online order. In very rare conditions, delays might occur due to official holidays, weekends and weather conditions. In such cases, the delivery will be scheduled on the next available slot on priority.

Please note that Home Wireless is an automated activation and does not require any complex installations from either Etisalat by e& or the customer.

Popular Questions

Home Wireless service is designed to offer you instant internet connectivity at your home. It’s a limited mobility service and will work at your home location only.

Similarly, Home Wireless 5G is also designed to offer you instant internet connectivity at your home location only. You can enjoy high data speeds with premium TV content for 24 months with a 5G Plug-n-Play router.

On subscription of the service, we will provide you with a data-only SIM card. You need to insert your Home Wireless data SIM in any data-enabled smart device of your choice at your home. Once it is activated, your home location will be linked to your Home Internet SIM card and will only work at that location.

Step 1: Remove SIM from the envelope (standard SIM for 4G, nano-SIM for 5G) and insert it in the SIM slot at the back of the router.

Step 2: Connect the router to a power source, and wait for the power indicator to light up.

Step 3: Connect your devices to the Wi-Fi router using the password at the back of the router.

For better performance, place the router near a window and away from any electric equipment.

If you decide to change your home location, you may call 101 to unlock it and we will update your new home location.

In case you decide to cancel your contract before the end of its minimum term (12 months for Home Wireless 4G, 24 months for Home Wireless 5G), you'll be charged:
One undiscounted monthly recurring charge (AED 199 for 4G, AED 399 for 5G) and you will pay for the 4G or 5G Plug-n-Play router as per the following calculation:
( Rp / Ct ) x ( Ct – ( 1 + T ) )
Rp = the retail price of the device(s);
Ct = the number of months in the minimum term of the contract; and
T = the number of months the subscriber has served in the contract

For Home Wireless 4G - The promotional monthly price of AED 199 will be available for 12 months only. After that, it will be changed to AED 299.

For Home Wireless 5G - The promotional monthly price of AED 299 will be available for 24 months only. After that, it will be changed to AED 399.