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Get 50% off on Home Wireless Advance!

Get unlimited data & an optional 5G Plug-n-Play router at no extra charge with Home Wireless Advance only for AED 199!

Get connected in 3 easy steps

Order Home Wireless

Via our website or mobile app

Receive your package

Free 24* hours delivery across the UAE

Plug-in and activate

Enjoy high-speed internet, unlimited data, 5G Plug-n-Play router with Home Wireless Advance and Premium.

Etisalat home wireless plans starting AED 199/month with Unlimited data

Get home wifi, starzplay, gochat and free 5G router

Setting up Home Wireless is a breeze!

Step 1: Remove SIM from the envelope and insert it in the SIM slot at the back of the router.

Step 2: Connect the router to a power source, and wait for the power indicator to light up. 

Step 3: Connect your devices to the Wi-Fi router using the password at the back of the router.

For better performance, place the router near a window and away from any electric equipment. 

You can relocate the Home Wireless (SIM card) once in a single month with no extra charge by calling 101. Subsequent moves will be charged AED 100  (VAT excluded) per instance in the same month.

Looking for ultra-fast Internet with TV plans?

Check out our eLife Plans which provide 300+ TV channels with ultra-fast and unlimited fiber internet starting at AED 299/month*

Important to know

Home Wireless Advance
You can use the SIM card in our optional 5G Plug-n-Play Router or any other device of your choice. You also have the option to relocate hassle-free once a month at no extra charge!
*T&C apply

Home Wireless Premium
The router is optional in the Home Wireless Premium plan.

Note:
You can use the SIM in our Plug-and-Play Router and relocate the Home Wireless (SIM card) once per month at no additional cost by contacting 101. Any additional moves within the same month will incur a charge of AED 100 (VAT excluded) per relocation.

Home Wireless Advance

  1. Monthly Payments
    The Service is offered at the promotional price of AED 199/month (5% VAT excluded) for 12 months only (Minimum Term). After that, it will be AED 399/month (undiscounted price).
  2. Fair Usage Policy
    New Customers
    New Customers acknowledge that the Service is subject to a ‘Fair Use Policy’ (“FUP”) after the expiry of the Minimum Term and the following restrictions and/or limitations in respect of the use of the Service and any add-on services shall apply: Etisalat reserves the right to control the speed of the Service to 1Mbps on either of the plans if the Customer exceeds 5TB of data usage in a month.

    Existing Customers
    For existing Home Wireless Advance plan Customers (formerly Home Wireless 4G plan), after the promotion period the FUP as applicable prior to the promotion period shall apply i.e. by controlling the speed to 1Mbps in case the Customer exceeds 300 GB of data usage in a month. For existing Home Wireless Premium Customers (formerly Home Wireless Premium plan) after the Promotion Period, the FUP as applicable prior to the Promotion shall apply i.e. by controlling the speed to 1Mbps in case the Customer exceeds 1000 GB of data usage in a month.
  3. Ending your contract
    Where the Customer has selected a Service plan with a Minimum Term and terminates the Service before the expiry of this Minimum Term, the Customer shall pay an early termination charge, which shall amount to AED 1000 or one undiscounted monthly rental charge (whichever is the lower), which amounts to AED 399 for the Advance subscription plan and AED 399 for the Premium subscription plan, and shall pay for the Router as per the following calculation: (Rp / Ct ) x ( Ct – ( 1 + T) )
    • Rp = the retail price of the device(s);
    • Ct = the number of months in the minimum term of the contract; and
    • T = the number of months the subscriber has served in the contract
  4. Customer Home Location
    You can relocate the Home Wireless (SIM card) once in a single month with no extra charge by calling 101. Subsequent moves will be charged AED 100 (VAT excluded) per instance in the same month.
  5. Multi-Sim:
    Multi-sim is not allowed for this service
  6. Penalty-Free Service Cancellation Period:
    Customer may, subject to certain conditions being met, cancel the home wireless Advance plan within 3 days in case that the Customer opted out from receiving a router, the home wireless Advance plan within 7 days in case the Customer opted in to receive a router, the home wireless Premium plan within 14 days and etisalat by e& will waive the exit charges and/or equipment charges as applicable. The router is to be returned to etisalat by e& with all accessories and documentation in the original packaging. The Customer can return the 4G or 5G router, as the case may be, by calling 101 or 800 101 to request etisalat by e& agents to collect the router.
  7. Disclaimer:
    Etisalat by e& will do its best to deliver the Data SIM and/or 5G Router for the Home Wireless service within 24 Hours from ordering online (Web/The Etisalat UAE App).
    In very rare conditions, delay might occur due to official holidays, weekends and weather conditions. In such case the delivery will be scheduled on the next available slot on priority”.
  8. Please note that Home Wireless is an automated activation and does not require any complex installations from either Etisalat or the customer.

 

Home Wireless Premium

  1. Monthly Payments
    The Service is offered at the promotional monthly price of AED 299 (VAT exclusive) for 24 months only (Minimum Term). After that, it will be AED 399 per month (undiscounted price).
  2. Fair Usage Policy
    New Customers
    New Customers acknowledge that the Service is subject to a ‘Fair Use Policy’ (“FUP”) after the expiry of the Minimum Term and the following restrictions and/or limitations in respect of the use of the Service and any add-on services shall apply: Etisalat reserves the right to control the speed of the Service to 1Mbps on either of the plans if the Customer exceeds 5TB of data usage in a month.

    Existing Customers
    For existing Home Wireless Premium plan Customers (formerly Home Wireless 5G plan), after the promotion period the FUP as applicable prior to the promotion period shall apply i.e. by controlling the speed to 1Mbps in case the Customer exceeds 300 GB of data usage in a month. For existing Home Wireless Premium Customers (formerly Home Wireless 5G Premium) after the Promotion Period, the FUP as applicable prior to the Promotion shall apply i.e. by controlling the speed to 1Mbps in case the Customer exceeds 1000 GB of data usage in a month.
  3. Ending your contract
    Where the Customer has selected a Service plan with a Minimum Term and terminates the Service before the expiry of this Minimum Term, the Customer shall pay an early termination charge, which shall amount to AED 1000 or one undiscounted monthly rental charge (whichever is the lower), which amounts to AED 399 for the Advance subscription plan and AED 399 for the Premium subscription plan, and shall pay for the Router as per the following calculation: (Rp / Ct ) x ( Ct – ( 1 + T) )
    • Rp = the retail price of the device(s);
    • Ct = the number of months in the minimum term of the contract; and
    • T = the number of months the subscriber has served in the contract
  4. Penalty-Free Service Cancellation Period:
    The Customer may, subject to certain conditions being met, cancel the home wireless Advance plan within 3 days in case that the Customer opted out from receiving a router, the home wireless Advance plan within 7 days in case the Customer opted in to receive a router, the home wireless Premium plan within 14 days and etisalat by e& will waive the exit charges and/or equipment charges as applicable. The router is to be returned to etisalat by e& with all accessories and documentation in the original packaging. The Customer can return the 4G or 5G router, as the case may be, by calling “101” or “800101” to request etisalat by e& agents to collect the router.
  5. Multi-Sim:
    Multi-sim is not allowed for this service
  6. Customer Home Location
    You can relocate the Home Wireless (SIM card) once in a single month with no extra charge by calling 101. Subsequent moves will be charged AED 100 (VAT excluded) per instance in the same month.
  7. Disclaimer
    Etisalat by e& will do its best to deliver the data SIM and/or 4G/5G Plug-n-Play Router for the Home Wireless service within 24 hours of the online order. In very rare conditions, delays might occur due to official holidays, weekends and weather conditions. In such cases, the delivery will be scheduled on the next available slot on priority.

Please note that Home Wireless is an automated activation and does not require any complex installations from either Etisalat by e& or the customer.

 

 

Popular Questions

Home Wireless Advance offers you unlimited internet at your home with our optional 5G Plug-n-Play router at no extra charge.

Home Wireless Premium offers you premium TV content on STARZPLAY, GoChat with unlimited internet &  an optional 5G Plug-n-Play router.

Home Wireless is a limited service mobility. Once you subscribe, we will provide you with a SIM card and/or router. You need to insert it in our router, or any data enabled router/device of your choice.

For Home Wireless Advance & Premium we offer an optional 5G Plug-n-Play router at no extra charge.

Once the service is activated, the service is locked to your home location, you may relocate (release the lock / change location) by calling 101.

In case you decide to terminate your contract before the end of your contract duration, you'll be charged as follows:

One standard monthly charge (AED 399 for any of the Home Wireless Plan) and router instalments (if applicable) for the remaining months as per the contract period.

For Home Wireless Advance, the promotional monthly price of AED 199 will be available for 12 months only. After that, it will be changed to AED 399.

For Home Wireless Premium, the promotional monthly price of AED 299 will be available for 24 months only. After that, it will be changed to AED 399.

The billing cycle is calculated from the 1st to the last day of each month. If the subscription is initiated mid-month, rental fees are calculated on a pro-rata basis. For instance, activating Home Wireless on the 15th results in charges for only the final 15 days of that month. The promotional discount starts from the activation month, with charges applicable solely for the active service days rather than the entire month.

If at any time the Customer cannot be connected to a 5G network, the Customer will be automatically connected to a 4G network.

If you're experiencing issues with your 5G CPE, we're here to help! Please feel free to visit our nearest store for hands-on assistance. Alternatively, you can contact our customer service team for support. We're committed to resolving your concerns promptly.

Need more information?

Please read our frequently asked questions