Renewing your Emirates ID just got easier

Simple. Secure. Convenient. 

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Before you begin, please ensure that you have the following:

Verified UAE PASS Account

You must have a verified account on the UAE PASS app, if not visit


You must add a valid Emirates ID on your UAE PASS account

Registration Renewal

Login to your Etisalat account using UAE pass to renew your registration.

How to renew My Etisalat account


Login with UAE Pass

Head to ‘My Account’, click on ‘Sign In’ and login with UAE PASS.


Select ‘Mobile Registration Renewal’

On the dashboard, go to ‘Quick Access’ and select ‘Mobile Registration Renewal’


Select Accounts to Renew

Select the accounts you wish to renew and continue


Approve document sharing in the UAE PASS app

Follow instructions to request document sharing and confirm on the UAE PASS app


Review details and submit request

Enter your primary contact details, agree to the T&Cs and submit renewal request


Watch our how to guide on EID registration

Learn how can you update your Emirates ID with Etisalat using UAE Pass in less than a minute! Watch now.

How To Renew

Verifying and maintaining a valid Emirates ID is a mandate by the UAE Government. A non-renewal may result in suspension and disconnection of linked mobile numbers/accounts.

To renew your registration, use any of the following 3 channels:

  • My Etisalat UAE app
  • Etisalat by e& website
  • Outlets & payment machines*

*People of determination and government/business entities should renew their registration at outlets & payment machines only

Frequently Asked Questions

Renewal of registration with Etisalat is mandatory as a non-renewal may result in suspension and disconnection of linked mobile numbers/accounts.

It’s advised to renew as soon as you receive your Emirates ID. This helps to avoid any service interruption or disconnection.

The digital registration process through UAE Pass only takes a couple of minutes, following which the renewal request will generally be approved within 2 hours.

Yes, you do not need to renew from the phone using that specific mobile number. You can log in to your account via My Etisalat UAE app from any mobile device and complete the registration process for all accounts under your primary account Party ID .