Calling UAE number can be consumed from your allowance depending on the Homebound Pack you purchased. However, please make sure that you are connected to a preferred roaming partner (visit www.etisalat.ae/preferredroamingpartners ). For more information, please visit the Homebound web page.
Homebound Pack is eligible for Wasel & Wasel Go Prepaid. If you are on Postpaid line, you need to migrate to Prepaid first (Wasel / Wasel Go) in order to purchase Homebound Pack.
Extension is not allowed on any Homebound Pack beyond its validity period.
Migrating your Prepaid line to Postpaid during Homebound Pack validity is not allowed and you will lose the Homebound Pack.
No need as your Homebound Pack will expire after reaching end of validity date.
Homebound Pack is a Prepaid add-on pack and not a line.
If you successfully subscribed to Homebound Pack, you have also accepted the condition that the Prepaid line will be ceased upon expiry of the pack; unless you requested to stop the condition of Prepaid line termination upon pack expiry.
You can top-up your Prepaid line through recharge vouchers, through My Etisalat App, or as per available recharging channels.
Visitor Line is not part of the eligible Prepaid products to purchase Homebound Pack.