Switch to Etisalat by e&

Stay connected with your current home number.


Switch your home service provider easily

Keep the same home telephone number! All our plans come with unlimited home telephone calls across the UAE. Simply complete this form to get started now.


  • Wide range of eLife plans to suit your needs
  • Latest at-home entertainment and super-fast internet
  • Free installation on online orders

  • Unlimited calls to UAE landline numbers
  • eLife’s cricket channel CricLife, dedicated 4K sports channels, premium entertainment from OSN and thousands of OnDemand movies and TV shows
  • Call up to 54 countries from your home telephone with 2,000 int'l minutes starting from AED 100/month

Enjoy peace of mind with our support channels. We're committed to providing you with outstanding customer service through all means of communication.

Looking for ultra-fast Internet with TV plans?

Check out our eLife Plans which provide 300+ TV channels with ultra-fast and unlimited fiber internet starting at AED 299/month*

Important to know

  • The entire process is free
  • The home telephone number should not be suspended by the current operator

Popular Questions

With the fixed number portability, you can keep your home telephone number even if you switch to a new operator.

Yes, simply fill the form and our team will call you to help you switch to Etisalat.

We offer 4K entertainment, super-fast home internet, unlimited UAE home telephone calling, Call Plus service to enhance your calling experience, ultimate calling pack with 2,000 minutes to 54 countries, and much more.

No, there are no charges for switching to Etisalat.

Yes, you can still switch to Etisalat. However, your current operator could contact you in the future regarding your pending payments.

We’re sorry to hear that you won’t be switching to Etisalat. You can cancel your ‘Switch to Etisalat’ request before the new service is activated. Simply call us or visit the nearest Etisalat Business Centre and we’ll take care of the rest.

Yes, you can switch back to Etisalat within 7 days of your service activation with the new operator. Simply call us or visit our Business Centre and we’ll take care of the rest.

Sorry. It is not possible to move your home phone number across Emirates. You can switch to Etisalat with your number only within the same Emirate.