Switch to Etisalat

Stay connected by switching to Etisalat with your current home number

Switching your home service provider has never been so easy.

We know it can be a hassle to give up your home telephone number; especially one that you’ve shared with friends and family over the years.

Now with the fixed number portability service FNP, you can easily switch to the UAE’s most popular home entertainment service and keep the same home telephone number.

There’s a home broadband and entertainment plan for every need. All packages come with unlimited home telephone calls across the UAE.

Simply complete this form and we’ll take care of the rest for you.

Welcome to Etisalat, the UAE’s #1 home services provider.

Switch to eLife

Enjoy faster internet speeds, affordable calling options and premium content when you switch to eLife.

  • The entire process is free of charge
  • The home telephone number should not be suspended by the current operator


Need more information?

Please read our frequently asked questions.

With the fixed number portability, you can keep your home telephone number even if you switch to a new operator.

Yes, simply fill the form and our team will call you to help you switch to Etisalat.

We offer 4K entertainment, super-fast home internet, unlimited UAE home telephone calling, Call Plus service to enhance your calling experience, ultimate calling pack with 2,000 minutes to 54 countries, and much more.

No, there are no charges for switching to Etisalat.

Yes, you can still switch to Etisalat. However, your current operator could contact you in the future regarding your pending payments.

We’re sorry to hear that you won’t be switching to Etisalat. You can cancel your ‘Switch to Etisalat’ request before the new service is activated. Simply call us or visit the nearest Etisalat Business Centre and we’ll take care of the rest.

Yes, you can switch back to Etisalat within 7 days of your service activation with the new operator. Simply call us or visit our Business Centre and we’ll take care of the rest.

Sorry. It is not possible to move your home phone number across Emirates. You can switch to Etisalat with your number only within the same Emirate.