Visitor Line Support

e&’s Visitor line is exclusively designed by e& for visitors travelling to the UAE. Read all the FAQs related to the service here.

The Visitor Line is a new prepaid pack from e&, exclusively designed for the visitors travelling to the UAE. Whether you are on a business trip, a tourist, a job seeker or just visiting family, the Visitor Line gets you connected immediately with a rich pack selection of your choice. You can enjoy benefits that suit your needs from:

  • Data + Wi-Fi pack (recommended for visitors on business)
  • Voice and SMS pack (recommended for family/leisure visitors)
  • Data, Voice, SMS pack (recommended for the leisure/business visitor)

All visitors/recurring visitors to the UAE ages 18 and above 

At the time of purchasing your line, you will need to choose a Visitor plan to instantly connect with your friends and family back home during your stay.
The packs are valid for 24 hours, 48 hours, 7 days, 14 days, and 28 days. They can be purchased multiple times and are available to re-purchase at the same price.
The Visitor Line validity is the same validity as your VISA upon arrival. You can migrate your Visitor Line to Wasel Prepaid, our main Pay-as-You-Go line, or to Postpaid, by visiting any e& outlet and presenting your new Emirates ID to fulfil the TDRA registration rules.
To subscribe, recharge, check balance and buy voice and data packs, dial *101# or download the e& UAE app.

You can recharge your Visitor Line using any of the following methods; which are available across more than 10,000 outlets across the UAE:

e& UAE app; using your credit card
Dialling *101# and following the menu
eRecharge - any denomination; minimum from AED 5
Recharge cards – available in denominations of 25, 50, 100, 200 and 500
eVoucher – available in denominations of 25, 50, 100, 200 and 500
e& payment machines at over 1000 locations
To check your current balance - use e& UAE app, dial *121# or *101# and follow the menu, or call 121.

The Visitor Line is valid for the same duration as your visa, with a maximum of 90 days.

Recharge

Take care of yours bills & recharge quickly - no login required!

 

Mobile registration renewal

Your number is your identity. Protect it now.

 

 

Prepaid Addons

Explore our range of add-on packs suited for your specific needs.

Postpaid

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Roaming

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Prepaid

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Control Line

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