Dear valued customer,

Starting from 1 January 2018, most of Etisalat by e&’s products and services shall be subject to 5% value added tax in compliance with the federal laws and regulations levying and regulating tax in the UAE.

VAT is a consumption tax that the end user is obligated to pay and Etisalat by e& will only be acting as a collection agent on behalf of the taxation authority.

Etisalat by e& is legally obliged to comply with this government mandate from 1 January 2018.

Need more information?

Please read our frequently asked questions and Business VAT legal notification.