Any remaining device charges are the only applicable cancellation charges for you.

Once your commitment period ends, you will be automatically moved to the no-commitment option, and the discount of AED 25/month will no longer apply. There will be no change to your benefits.
It’s simple to renew your commitment after it expires at any point in time to enjoy the discount of AED 25/month. To do this send renewal by SMS from your registered mobile number to 1012 or through My Etisalat UAE mobile app.

Yes. Our Ultimate World Calling Plan gives you 2000 minutes to talk to your friends and family in 54 countries from your home phone starting from AED 100. For details and to subscribe click here

eLife TV subscribers on eLife Ultra can watch their shows and live TV on the go, anywhere in the UAE with the eLifeON app.

Download the eLifeON app here and log in.

Please note that not all channels available on eLife TV are available on eLifeON. You can view the channel list here.

You can easily subscribe to TV packages through the eLife TV itself using the remote contorl select the package and confirm subscription by entering your PIN, when the subscription prompt appears on the channel.

To measure your Home Internet speed accurately, ensure the device you're testing with is connected on 5Ghz Wi-Fi or using an Ethernet cable using Ookla Speedtest application or their website www.speedtest.net

eLife Ultra offers a plan for everyone and you can choose to subscribe to one offering faster speeds and more entertainment options, together.

You can also subscribe to a speed booster here

As an eLife Ultra customer you are eligible for a new set of devices as part of your package once every 2 years from the date of plan activation (or renewal) and it will be delivered free too. You can choose to avail this by calling 800101.

Etisalat offers a Full Home Wi-Fi service using the latest mesh technology offering the best Wi-Fi coverage all over your home giving you peace of mind. You won’t need to worry about access points, cables, wiring, labor, or set-up. Our Wi-Fi experts will take care of the installation and maintenance for you. This service also comes with 24/7 remote assistance for only AED 99/month (5% VAT inclusive). Please click here to learn more or call us on 800101

You will receive your monthly eBill on your registered email address along with an SMS reminder within the first three days of every month.

You can also view your current and previous bills on My Etisalat UAE mobile app. To download the app, click here.

You can pay your bill:

• Via etisalat.ae/quickpay
• Via etisalat.ae/b2c/ecareLogin.html
• By downloading My Etisalat UAE mobile app
• By using your bank's preferred channel: ATM, online banking, phone banking or mobile banking
• Via payment machines at our business centres (find them with our store locator)
• At any of our Exchange House partners
• By calling 101 or 125 and selecting the "Bill Payment" option

Simply log in to My Etisalat UAE mobile app or request a callback here to schedule a moving date for your eLife connection. You can also visit any of the nearest Etisalat business centres or contact customer care at 101.

All we need is the address of your new location, any working landline number in that area and your moving date.