If you are experiencing low Wi-Fi speed, you should check the following:

Your devices
Your internet speed heavily depends on your network equipment (router)

• • Old devices
    • Your devices’ hardware – processor, network card, memory, etc. – can impact the speed
    • Corrupted, outdated, or incorrectly configured operating system on your devices can also slow down the connection speed
    • If you are using an old router, consider upgrading it; an old router, or a router that is not designed to go as fast as your package, can slow down your Wi-Fi speed
  • Devices location
    • If your Wi-Fi router is located far from the devices, your internet speed will not be ideal; you may need a wireless repeater to boost the signal
    • Physical obstacles placed between the router and devices, especially walls and metal, can reduce Wi-Fi speed; move away metal boards, if any, and aquariums
  • Viruses
    • Viruses or malware might be running in the background, connecting to the internet and draining your network’s resources; take precautions by installing an antivirus programme and perform regular scans

Number of connected devices

• • • Protect your connection and use a Wi-Fi password to prevent unauthorised access
    • Share the Wi-Fi password only to those you’ve permitted to use your connection

Your usage

• Is everybody at home streaming music, gaming online, downloading videos, streaming movies and exchanging photos and videos? Also, the more you consume the internet, the more the connection slows down. In this case, consider upgrading your plan if you are a heavy user.