Method 1
1. When you start Windows, do not click Cancel in the logon dialog box.
2. If you do not have a password, create a new one by typing it in the Password box, or create a null password by clicking OK.
Method 2
(If the network password screen doesn't appear)
1. Click Start - Settings - Control Panel, then double-click Network
2. Click Add - Client and then click Add
3. In the Manufacturers box, click Microsoft in the Network Clients box
4. Click either Client for Microsoft Networks or Client for NetWare Networks, and then click OK
5. Restart the computer and try again
Click on Start - Settings - Control Panel and click on Modem, select Properties and type 'M0' in Extra Settings.
In the Internet Explorer go to Tools -Internet Options, then click on Clear History, then click OK.
You will need to configure the Proxy Server in Real Player as follows:
1. Click on View Preferences
2. Highlight Proxy and select Manual Proxy
3. Select Manual Proxy Server and enter proxy1.emirates.net.ae Port : 8080
Please check the following
1. Check the modem is connected to the phone line
2. Check the phone line is not disconnected
3. Verify that the fax modem cable is used for connecting the modem to the phone line socket
4. If the line is through an exchange, use '9' to make a call
5. Click on Start - Settings - Control Panel, double-click on Modems - Properties. On Connection tab check that the 'Wait for dial tone before dialing' box is clear. For any further clarification, you can reach us anytime at 101, Etisalat Customer Care Center
Please check the following
1. Verify that the username and password has been entered correctly
2. Check whether the script file is configured in the Dial-Up Scripting tool or the Scripting Option in the properties of dialup networking connection
3. Check the status of the account by contacting the Customer Care Centre at 101
Please check the following
1. Make sure the dialling number is 400 4444 for normal access and 500 5555 for Dial & Surf ("0" should be activated on the telephone line for 500 5555 only)
2. Check that the Area code & Country code is not selected in Dialup Networking
3. Verify that the username and the password has been entered correctly
4. From modem properties check that the 'Wait for Dial Tone Before Dialing' box is clear. For any further clarification, you can reach us anytime at 101, Etisalat Customer Care Center
Please check the following
1. Verify that the modem drivers are installed correctly
2. Check the dialler is not set to a different modem, or in the case of external modems, the cable is connected
3. Check that the modem is communicating properly
4. Click on Start - Settings - Control Panel and double-click on Modem, select Properties, click on Modem Com port - Diagnostics then click on 'More Info'.If this indicates that there is no communication between your modem and your computer it is suggested that you reinstall the modem drivers or contact the modem vendor. For any further clarification, you can reach us anytime at 101, Etisalat Customer Care Center