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Please make sure Smart Scale is placed on a hard and flat surface, for example on tiled or wood floors.

  • Batteries are not installed. Install four new batteries.
  • Batteries are not installed correctly. Orient batteries to face the correct polarity when installing.
  • Worn batteries. Replace all four batteries at the same time.

  • Body composition cannot be analyzed when wearing shoes or socks. Step barefoot on Smart Scale and keep full contact with the electrodes to get analysis.
  • Analysis of body composition analysis has not finished. Stand still until the measurement on the LED display locks.

The scale might need to be re-calibrated. To re-calibrate, put the scale on a hard and flat surface, for example on tiled or wood floors. Step on the center of Smart Scale to turn it on. When the display shows ""0.0"", re-calibration is complete.

You are only able to read the weight from the Smart Scale display. Other body composition measurements are displayed through the EufyLife app, which also provides a graph for tracking your data.

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