We realize that the unprecedented situation brought forth by COVID-19 has challenged both the health and economy of the country. It has now become more important for families, friends and businesses to stay connected.
We have served customers across the UAE for over 40 years and are fully committed to ensure that there is no impact on business operations due to COVID-19. Here are the steps taken by our teams to support all our customers including government departments, large enterprises, SMBs and subscribers.
In this pandemic, our advanced network and its adaptability will play an instrumental role. Since we manage critical infrastructure for the UAE, we will deliver important services to help mitigate this situation with global certifications like ISO 22301 for business continuity.
We have also adopted guidelines by Telecommunication Regulatory Authority (TDRA) and National Emergency Crisis and Disaster Management Authority (NCEMA) to provide uninterrupted services.
We are always focused on bringing the latest technology and services to all our customers.
During these uncertain times, we are fully committed to prioritizing the health, safety and wellbeing of our employees.
We are following business continuity plans to maximise connectivity and minimise the impact of COVID-19 on deliveries and quality of services. With circumstances evolving regionally and globally, our customer service agent will even reach out to you to provide any additional support.
As a responsible corporate citizen we are committed to provide cellular telecommunications, fixed and broadband/internet services in a manner that strikes a balance between economic, social and environmental needs.