5% VAT excluded
1. If you wish to use your own router, that’s fine. Please ensure your router is capable of delivering the speeds you subscribed to. All Etisalat routers that are supplied during your installation are rated to work at your subscribed speeds and have remote support capabilities.
2. However if you face issues with your non-Etisalat supplied router, we may be unable to remotely assist you and you may need to pay for a technician visit if the fault is deemed to not be with Etisalat’s network.
3. If you use your own router then the router that is supplied during your installation is not chargeable if you terminate your contract early. All other applicable early terminate penalties apply.
Maximize Your Home Internet Speed with Easy-to-Follow Tips
Get the most out of your eLife home Internet! There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know!
Watch it here and get incredible speed test results
Free installation (Online exclusive)
1. Only new subscribers of eLife Ultra 24 months commitment plans are eligible for the offer.
2. Installation fee waiver is applicable in the same month of subscription.
3. This offer is available only via Etisalat website and My Etisalat UAE mobile app.
4. All other eLife Ultra plan terms and conditions will be applicable.
The 24-month commitment bundle gives a discount of AED 25/month. The no-commitment option does not provide this discount and provides you with flexibility.
Once your commitment period ends, you will be automatically moved to the no-commitment option, and the discount of AED 25/month will no longer apply. There will be no change to your benefits.
It’s easier to renew your commitment plan within 1 month after your existing plan expires to enjoy the discount of AED 25/month. To do this, send renewal by SMS from your registered mobile number to 1012. You can also renew your commitment plan on My Etisalat UAE app either on Homepage or under Manage plan section.
Any remaining device charges are the only applicable cancellation charges for you.
Get the most out of your eLife home Internet! There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know!
Watch it here and get incredible speed test results.
To measure your Home Internet speed accurately, ensure the device you're testing with is connected on 5Ghz Wi-Fi or using an Ethernet cable using Ookla Speedtest application or their website www.speedtest.net
To activate Anghami and Amazon Prime, please follow the below steps:
Step 1: Download My Etisalat UAE app and log in with your eLife account number
Step 2: At the top of the homepage make sure the correct account is selected that has the benefit you want to activate
Step 3: On the homepage click on “Manage” next to your plan details
Step 4: On the next page, scroll down and click on the “Addons” section
Step 5: Here you can select and activate the included subscriptions
Starzplay is already activated and available in your TV box.
For Smiles benefits: just download the Smiles app from your app store and log in with your eLife account number (you will get a code on your registered mobile number or email). Once enrolled you can start ordering and you will automatically get free delivery. If you’re an existing Smiles customer, log in to Smiles with your eLife number and the benefit will be automatically applied.
Yes, our Ultimate World Calling Plan gives you 2000 minutes to talk to your friends and family in 54 countries from your home phone starting from AED 100. For details about the plans and to subscribe, click here.
The calls from your home landline to mobile phone are charged at AED 0.32 /minute (VAT 5% included). For detailed call charges, please visit.