Devices accepted for trade-in online: smartphones.
Get an approximate quote for your device online and schedule an agent visit at your convenience!
Back up all your data, remove accessories, and perform a factory reset on your device before the agent visit.
Our agent will visit your address to evaluate your device and provide a final quote. If you agree, the agent will verify your details and collect your device.
Receive instant credit as AED in your e& money wallet or as Smiles points. The choice is yours!
Before the trade-in, ensure you have an e& money account. Otherwise the value will be credited as Smiles points to the account number you provide during the trade-in.
Redeem your points on the Smiles app for orders, discounts, and more
Use your points to make payments at any of our e& stores in the UAE
Your Smiles points can be used to make payments on the e& UAE app
Contribute to a circular economy and paving the way for a more sustainable future.
Your choice to trade in only helps you to save more money but also it’s a positive responsible step toward a more sustainable future.
Every year, millions of old devices end up in landfills or forgotten in drawers!
Let’s work together to reduce the e-waste, prevent harmful materials from ending up in our environment.
Devices accepted for trade-in at e& stores: smartphones.
Back up all your data, remove accessories, and perform a factory reset on your phone before bringing it to the store
Go to the e& store and insert your phone into the trade-in machine. The machine will inspect your phone and provide an evaluation report
Trade-in machines are currently available at the following e& locations:
Your points will be credited to the Smiles account linked to the number you provided during the trade-in.
No account yet? We will create one for you. Access the Smiles app with the same number to use your points.
Redeem your points on the Smiles app for orders, discounts, and more
Use your points to make payments at any of our e& stores in the UAE
Your Smiles points can be used to make payments on the e& UAE app
The e& Trade-in Program lets you get instant AED in your e& money wallet or Smiles Points by trading in your old device. Anyone over 18 without an active SmartPay or Business account is eligible.
To receive extra credit value, you will need to purchase the new Huawei Mate X6 first, then trade in your old smartphones.
You will get Extra AED 666 in addition to the trade in value of the old evaluated smartphone.
T&C Apply
Get the best guaranteed value for your old device with our expert on-the-spot evaluation, available either in-store or at your doorstep. Instantly redeem your credit towards a new device or as payment. Enjoy a fast and hassle-free process.
You will receive the trade-in value as instant credit in AED or Smiles points, which you can immediately use.
Redeem your Smiles points on the Smiles app for orders, discounts, and more.
You can use e& money to pay your bills or buy your next device. It's up to you!