• Original Emirates ID
• UAE residency
• The subscriber should be above 21 years old

1. An early termination charge, which shall amount to AED 1,000 or one monthly rental charge of the current service plan (whichever is lower) is applicable.
   
   
2. For both fixed term plans and monthly plans any remaining device charges will be applied on a pro rata basis.
   
   
3. Total applicable charges will be calculated as follows:
   1. Basic exit charge + (device retail price/ agreement term in months) x (agreement term in months – (1 + monthly payments the subscriber has already made under contract)
   2. The device charge is dependent on the retail price of the device which can be any or all of the following:
          - 4K TV box (Recorder AED 720/Regular AED 480)
          - Router (AED 240/AED 540/AED 960)
          - Home phone (AED 120)

1. If you wish to use your own router, that’s fine. Please ensure your router is capable of delivering the speeds you subscribed to. All Etisalat routers that are supplied during your installation are rated to work at your subscribed speeds and have remote support capabilities.
2. However if you face issues with your non-Etisalat supplied router, we may be unable to remotely assist you and you may need to pay for a technician visit if the fault is deemed to not be with Etisalat’s network.
3. If you use your own router then the router that is supplied during your installation is not chargeable if you terminate your contract early. All other applicable early terminate penalties apply.

1. Home telephone to mobile calls are charged at AED 0.30/ Min (excluding 5% VAT)
2. Home telephone to international calls are charged at standard rates defined here

Maximize Your Home Internet Speed with Easy-to-Follow Tips

Get the most out of your eLife home Internet! There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know!

Watch it here and get incredible speed test results

eLife Ultra Starter plan - Pay only AED 299/month for 6 months

• The discount will apply on the second month of plan activation, and will last for 6 months
• After the 7th month, you will be charged the full rental of AED 429/month (5% VAT excluded) for the remainder of the 24-month commitment period
• This offer is only available via Etisalat by e& website, stores and My Etisalat UAE app
• Buy online and get free installation. Installation fee waiver is applicable in the same month of subscription
• All other eLife Ultra plan terms and conditions will be applicable

Enjoy speed boost of 1Gbps for a limited time with eLife Ultra Starter plan

The broadband speed of all customers activating a new Ultra Starter commitment plan will increase to 1Gbps absolutely free without any extra cost as a limited time promotion valid until 31 August 25. After this, speed will be reverted to the plan’s original 500Mbps speed.​

Customers require no action as the speed boost will automatically apply without any need to opt-in, simply enjoy the new speed.

Free installation ( Online exclusive)

1. Only new subscribers of eLife Ultra 24 months commitment plans are eligible for the offer.
2. Installation fee waiver is applicable in the same month of subscription.
3. This offer is available only via Etisalat website and My Etisalat UAE mobile App.
4. All other eLife Ultra plan terms and conditions will be applicable.