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    Goodbye 2G

    Switch to a 3G, 4G or 5G mobile phone!

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    Goodbye 2G.

    We want you to connect faster than ever, which is why we will gradually start shutting down our current 2G mobile network services and will complete the Shutdown by end of 2023.

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    Why should I switch to 3G, 4G or 5G?

    • To continue using our services
    • To get the best high-definition call quality

    Trending Devices

    We have 3G, 4G or 5G compatible devices that suit your budget! Prices start from AED 126.

    Get a new SIM card

    If your SIM card is a 2G one, make sure to replace it from your nearest e& store.

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    Use the right settings

    If your device has 3G or above capabilities, make sure you’re not set to the 2G setting. The commonly available 2G devices which will stop working on e& network after 2G shutdown are:

    (1) NOKIA-105 (2) NOKIA-150 (3) NOKIA-130 (4) NOKIA-230 (5) NOKIA-106 (6) NOKIA-216 (7) NOKIA-108 (8) SAMSUNG-GURU (9) NOKIA-3310 2G (10) NOKIA-105/1050 (11) NOKIA-215 (12) AXIOM-B104 JOY 3 (13) NOKIA-1280/1282 (14) NOKIA-107 (15) NOKIA-225 (16) Nokia 106 DS (17) NOKIA 210 (18) NOKIA-X1 (19) Nokia 216 DS (20) NOKIA-101/1010

    Frequently Asked Questions

    2G is now insufficient for most users’ needs, which is why we’ve created extensive 3G, 4G and 5G networks to allow you to connect faster and easier.

    Voice, SMS and data services (GPRS and EDGE) using 2G technology will no longer be available once we start to phase out.

    Any 2G area has already been migrated to 3G, 4G or 5G.

    All areas will have 3G and 4G network coverage and 5G where available.

    Any device that only works on 2G network will be affected, which is why you should switch. The commonly available 2G devices as mentioned below. These 2G devices will stop working on our network after 2G Shutdown. If you already have one of these devices then please upgrade to 3G / 4G / 5G device and if you are planning to buy new device then please don’t buy any of these devices.

    • NOKIA-105
    • NOKIA-150
    • NOKIA-130
    • NOKIA-230
    • NOKIA-106
    • NOKIA-216
    • NOKIA-108
    • SAMSUNG-GURU
    • NOKIA-3310 2G
    • NOKIA-105/1050
    • NOKIA-215
    • AXIOM-B104 JOY 3
    • NOKIA-1280/1282
    • NOKIA-107
    • NOKIA-225
    • NOKIA-Nokia 106 DS
    • NOKIA-ASHA 210, NOKIA 210
    • NOKIA-X1
    • NOKIA-Nokia 216 DS
    • NOKIA-101/1010

    You can get a new device from our online store click here or you can purchase one from your nearest Etisalat store.

    Make sure to check your settings to 3G network or above.. You can also check if you have an old 2G SIM card. If you do, you’ll need to replace it at your nearest Etisalat store.

    Anything is possible for any unforeseen circumstances. You can always check our website for updates in case of any changes to our plan at www.etisalat.ae/2Gshutdown

    No it will not.

    Any device that uses 2G network will be affected. Devices using 3G or above will remain unaffected.