Unlimited Starter Benefits

Enjoy Unlimited Starter Home Fibre plan’s high-speed internet, Unlimited Data, multiple entertainment options, free subscriptions and much more!

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TV by e&

Over 200 essentials TV channels from across the world, plus loads more premium content for you to add and watch via our app or on the optional TV Box

Device Warranty: All eligible devices include a one-year warranty from the activation date, covering standard troubleshooting and repair or replacement, excluding accidental damages, misuse, unauthorised modifications and any other exclusions stated in the warranty terms.

TV packs included

Get 180+ HD TV channels which include Home Plans Basic TV channels along with regional TV packs free for 3 months

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Home Plans Basic TV Channels

Internet Speed

Work from home, scroll through apps, play games, and stream 4K content on up to 15 devices simultaneously with Unlimited Starter Home Fibre plan!

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Gaming

Immerse yourself in lag-free gameplay, seamless online multiplayer, and smooth streaming

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Social Media

Like, share, subscribe – non-stop on your favorite social media platforms.

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Work From Home

Engage in uninterrupted video conferences, fast file transfers, and remote team collaboration. 

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Streaming

Stream your favorite shows and movies without buffering or interruptions.

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Connected Devices

Enjoy excellent speed on handsets, smart TVs & up to 15 other devices for individuals & large families.

Photos

Upload your photos swiftly and share your moments instantly.

Additional Benefits

Unlock additional benefits with your Unlimited Starter Home plan.

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Unlimited calls to Home Phones within UAE

Unlimited home to home calls within UAE

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FREE installation

Free 24-hour* installation worth AED 199/- on Ultra, Unlimited & Lite Home plans

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Catch-Up TV and Start Over

Go back up to 7 days or just rewind to the beginning of the programs you missed.

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On Demand movies & Regional TV add-ons

Your gateway to thousands of movies, box-sets, shows and channels from across the globe

  1. Voicemail is provided by default. Click here to learn more and how to use it.
  2. Average speed and maximum speed are only via Ethernet cable and using Etisalat provided equipment.
  3. 24 months minimum commitment is applicable.
  4. Monthly commitment option is available at AED 20/month extra.
  5. Users on the 24 months commitment plan will move on to the monthly commitment if they do not renew their commitment plan within 1 month of its expiry.
  6. Upgrade your 4K TV Box, Home Telephone, and Wi-Fi router once every two years with a commitment of 24 months*.
  7. Home telephone to mobile calls are charged at 0.30 Fils / minute (excluding 5% VAT)
  8. Home telephone to international calls are charge at standard rates defined here

  • Original Emirates ID
  • UAE residency
  • The subscriber should be above 21 years old

  1. An early termination charge, which shall amount to AED 1,000 or one monthly rental charge of the current service plan (whichever is lower) is applicable.
  2. For both fixed-term plans and monthly plans any remaining device charges will be applied on a pro-rata basis.
  3. Total applicable charges will be calculated as follows:
    a. Basic exit charge + (device retail price/ agreement term in months) x (agreement term in months – (1 + monthly payments the subscriber has already made under contract)
    b. The device charge is dependent on the retail price of the device which can be any or all of the following:
        - 4K TV box (Recorder AED 720/Regular AED 480)
        - Router (AED 240/AED 540/AED 960)
        - Home phone (AED 120)

  1. If you wish to use your own router, that’s fine. Please ensure your router is capable of delivering the speeds you subscribe to. All Etisalat routers that are supplied during your installation are rated to work at your subscribed speeds and have remote support capabilities.
  2. However, if you face issues with your non-Etisalat-supplied router, we may be unable to remotely assist you and you may need to pay for a technician visit if the fault is deemed to not be with Etisalat’s network.
  3. If you use your own router then the router that is supplied during your installation is not chargeable if you terminate your contract early. All other applicable early termination penalties apply.

  1. Home telephone to mobile calls are charged at AED 0.30/ Min (excluding 5% VAT)
  2. Home telephone to international calls are charged at standard rates defined here

 

Maximize Your Home Internet Speed with Easy-to-Follow Tips

Get the most out of your home Internet! There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know!

Watch it here and get incredible speed test results

Free installation (Online exclusive)

1. Only new subscribers of Neo Fusion 5G 24 months commitment plans are eligible for the offer.

2. Installation fee waiver is applicable in the same month of subscription.

3. This offer is available only via e& website and e& UAE mobile app.

4. All other Neo Fusion 5G  plan terms and conditions will be applicable.