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Quick Pay/Recharge
- العربية
Accessibility Statement
Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability.
COLOUR : ETISALAT COLOURS
- Understand your bill better
- All about payments
- Other topics
Understand your bill better
You will receive an SMS with a summary of your invoice while your detailed invoice will be sent to your registered email address within the first three days of every month.
Simply login to the My Etisalat UAE app and ensure that your email address is updated. You can also view your previous bills anytime via the app. To download the My Etisalat UAE app, click here.
Payment for the full amount should be done before the 15th of every month.
Please ensure that you pay the outstanding amount by the 15th of every month to continue enjoying your services without interruption.
You will receive your monthly bill on your registered eBill email address. Additionally, you can view and download your bill anytime via the My Etisalat UAE app.
You are unable to view a detailed version of your bill because the bill view is set to “Summary”.
To change it to a detailed format, simply call 101. The detailed bill will be available starting from next month.
All about payments
There are several convenient ways to pay your bills:
Etisalat Quick Pay
Save time and pay your bill in a simple, fast and safe way. Log on to www.etisalat.ae/quickpay.
Etisalat online services
Access your account details and pay through www.etisalat.ae.
My Etisalat UAE app
Download the My Etisalat UAE app and conveniently access your account details and pay your bills.
Autopay
You do not need to think about your payment date anymore; use your credit card to set up automatic payments and we will ensure that your payments are made on the due date. To register for Autopay, simply visit www.etisalat.ae/autopay.
Banks
You can choose to pay your bill using your bank's preferred channel: ATM, online banking, phone banking, mobile banking and more.
Etisalat payment machines
You can use the payment machines at our business centres and other prime locations and pay by cash or credit card.
Exchange Houses
Pay your Etisalat bills at any of our Exchange House partners. You can find them at www.etisalat.ae/exchangehouses.
101 or 125
Now you can pay your bills by calling the toll-free numbers 101 or 125 and selecting the "Bill Payment" option.
Yes, you can pay for any account, anytime, using any one of the payment channels.
Log on to the Etisalat website www.etisalat.ae or to the My Etisalat UAE app, select “Bills & Payments”, and then “Autopay”. Enter your credit card details and select the amount you wish to pay monthly and it will be automatically deducted from your credit card.
Other topics
Yes, you can set a bill limit any time by simply visiting the My Etisalat UAE app, clicking on “Bill & Payment”, and selecting “Set bill limit” option. You can change your bill limit three times a month.
When you reach your bill limit, you will not be able to make calls or send messages. When you attempt to make an outgoing call, you will receive an error message informing you that you don’t have enough balance. You can always increase your bill limit via the My Etisalat UAE app.
You can change your registered eBill address via the My Etisalat UAE app. Download the app here.
When a service is activated in the middle of your billing cycle, you are only charged for the time you use it rather than for a complete month. This is called pro rata.
If you subscribe to a service that costs AED 150/month on the 15th of the month, your next bill will include a pro rata charge as follows:
● AED 150/30 days = AED 5 (cost of service/day)
● AED 5 x 15 days = AED 75 (cost of the service x the remaining days of the month)
Bills that are not paid will not be charged with late payment fees. But any delay in settling your dues will result in service interruption.
Understand your bill better
You will receive an SMS with a summary of your invoice while your detailed invoice will be sent to your registered email address within the first three days of every month.
Simply login to the My Etisalat UAE app and ensure that your email address is updated. You can also view your previous bills anytime via the app. To download the My Etisalat UAE app, click here.
Payment for the full amount should be done before the 15th of every month.
Please ensure that you pay the outstanding amount by the 15th of every month to continue enjoying your services without interruption.
You will receive your monthly bill on your registered eBill email address. Additionally, you can view and download your bill anytime via the My Etisalat UAE app.
You are unable to view a detailed version of your bill because the bill view is set to “Summary”.
To change it to a detailed format, simply call 101. The detailed bill will be available starting from next month.
All about payments
There are several convenient ways to pay your bills:
Etisalat Quick Pay
Save time and pay your bill in a simple, fast and safe way. Log on to www.etisalat.ae/quickpay.
Etisalat online services
Access your account details and pay through www.etisalat.ae.
My Etisalat UAE app
Download the My Etisalat UAE app and conveniently access your account details and pay your bills.
Autopay
You do not need to think about your payment date anymore; use your credit card to set up automatic payments and we will ensure that your payments are made on the due date. To register for Autopay, simply visit www.etisalat.ae/autopay.
Banks
You can choose to pay your bill using your bank's preferred channel: ATM, online banking, phone banking, mobile banking and more.
Etisalat payment machines
You can use the payment machines at our business centres and other prime locations and pay by cash or credit card.
Exchange Houses
Pay your Etisalat bills at any of our Exchange House partners. You can find them at www.etisalat.ae/exchangehouses.
101 or 125
Now you can pay your bills by calling the toll-free numbers 101 or 125 and selecting the "Bill Payment" option.
Yes, you can pay for any account, anytime, using any one of the payment channels.
Log on to the Etisalat website www.etisalat.ae or to the My Etisalat UAE app, select “Bills & Payments”, and then “Autopay”. Enter your credit card details and select the amount you wish to pay monthly and it will be automatically deducted from your credit card.
Other topics
Yes, you can set a bill limit any time by simply visiting the My Etisalat UAE app, clicking on “Bill & Payment”, and selecting “Set bill limit” option. You can change your bill limit three times a month.
When you reach your bill limit, you will not be able to make calls or send messages. When you attempt to make an outgoing call, you will receive an error message informing you that you don’t have enough balance. You can always increase your bill limit via the My Etisalat UAE app.
You can change your registered eBill address via the My Etisalat UAE app. Download the app here.
When a service is activated in the middle of your billing cycle, you are only charged for the time you use it rather than for a complete month. This is called pro rata.
If you subscribe to a service that costs AED 150/month on the 15th of the month, your next bill will include a pro rata charge as follows:
● AED 150/30 days = AED 5 (cost of service/day)
● AED 5 x 15 days = AED 75 (cost of the service x the remaining days of the month)
Bills that are not paid will not be charged with late payment fees. But any delay in settling your dues will result in service interruption.