Smart SIM: Track and Enhance Your Devices
Smart SIM is a data-only SIM for your IoT devices, enabling location tracking, alerts, and real-time data.
Get Started with Smart SIM in 3 Simple Steps
Get the e& Smart SIM
Purchase your e& Smart SIM through our app or website
Configure
Set up your Smart SIM using e& UAE app
Activate and Get Connected
Insert the SIM into your IoT device to activate it
Smart SIM Plan for Your IoT Devices
Track Your Belongings
Use Smart SIM to track bags, pets, or any IoT devices.
Get Alerts
Connect it to your car, smart scales, and fitness trackers for alerts.
Real-Time Data
Plug into security cameras and garage doors for real-time updates.
Important to Know
Frequently Asked Questions
The Smart SIM enables internet connectivity for your Internet of Things (IoT) or Smart devices. To use it:
• Get your IoT device from a retailer or online store.
• Purchase the e& Smart SIM and set it up using the e& UAE app.
• Insert the Smart SIM into your IoT device to activate its connection.
The Internet of Things (IoT) describes a network of physical objects ("things") embedded with sensors, software, and other technologies that allow them to connect and share data with other devices and systems via the internet.
Our Smart SIM is specifically designed for consumer IoT devices, not industrial ones.
For more information on IoT, you can easily find resources online.
You can find various IoT devices at electronics stores and online marketplaces in the UAE. However, the e& Smart SIM is designed specifically for devices that use mobile data or depend on incoming calls to operate. These include:
• Trackers: GPS trackers for pets, luggage, or vehicles
• Home Automation: Garage door openers
• Automotive: Car diagnostic tools
Note: Devices that rely on Bluetooth (like Apple AirTags and Samsung SmartTags) or Wi-Fi (like smart lights and smart locks) are not compatible with the e& Smart SIM.
1. This SIM is exclusively for Internet of Things (IoT) devices.
2. The SIM card is offered FREE of charge.
3. 2GB data is provided every 30 days and is automatically added to your account.
4. Data speed is 192Kbps. The service will pause once 2GB of data is consumed. The data allowance (2GB) will reset every 30 days, and the service will resume once the data is reset
5. The following services will be disabled:
• Outgoing Voice Call (Local & International)
• Outgoing & Incoming video Calls (Local & International)
• Outgoing SMS (Local & International)
• Outgoing & Incoming Roaming calls (Voice, Video & SMS)
• Call Forwarding
• Data Roaming Only
• Pay-As-You-Go usage (Data, Voice & SMS)
• Social Media Platforms: WhatsApp, YouTube, Facebook, TikTok, Instagram or any other social media
You can manage your Smart SIM through the e& UAE app. The app allows you to:
• View your account details, mobile number, and plan name
• See your data allowance for the upcoming month and your annual renewal date
• Check your current credit balance
• Monitor your data usage
• Top up your line (after the initial 12-month period)
Download the e& UAE app
Your initial 12-month subscription requires no top-ups. However, to continue service beyond this period, you must recharge your line before the expiry date.
Failure to recharge will result in a 30-day suspension of your plan, during which time you can still reactivate it by topping up.
If you do not recharge within those 30 days, your line will be deactivated.
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