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Goodbye 2G

Hello fastest mobile network on earth.

Goodbye 2G. Hello fastest mobile network on earth.

We want you to connect faster than ever, which is why we will gradually start shutting down our current 2G mobile network services.
We’ll begin the shutdown in phases (you can see the full schedule below) with the full plan to be completed by the end of 2022.

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Why you should switch to a 3G, 4G or 5G mobile device:

  • To continue using our services
  • To enjoy the fastest mobile data network in the world
  • To get the best high definition call quality
  • To experience fewer call drops
On My Etisalat App

Get a new SIM Card

If your SIM card is a 2G one, please make sure to replace it from your nearest Etisalat store.

Download App
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Use the right settings

If your device has 3G capabilities or above, please make sure you’re not set to the 2G setting.

Frequently Asked Questions

2G is now insufficient for most users’ needs, which is why we’ve created extensive 3G, 4G and 5G networks to allow you to connect faster and easier.

Voice, SMS and data services (GPRS and EDGE) using 2G technology will no longer be available once we start to phase out.

Any 2G area has already been migrated to 3G, 4G or 5G.

All areas will have 3G and 4G network coverage and 5G where available.

Any device that only works on 2G network will be effected, which is why you should switch.

You can get a new device from our online store click here or you can purchase one from your nearest Etisalat store.

Make sure to check your settings to 3G network or above.. You can also check if you have an old 2G SIM card. If you do, you’ll need to replace it at your nearest Etisalat store.

Anything is possible for any unforeseen circumstances. You can always check our website for updates in case of any changes to our plan at www.etisalat.ae/2Gshutdown.

Any device that uses 2G network will be affected. Devices using 3G or above will remain unaffected.

You can see what areas will be shut down on what date in the map above.

Target: Etisalat.ae Live