Voice, SMS and data services (GPRS and EDGE) using 2G technology will no longer be available once we start to phase out.

Any 2G area has already been migrated to 3G, 4G or 5G.

All areas will have 3G and 4G network coverage and 5G where available.

Any device that only works on 2G network will be effected, which is why you should switch.

You can get a new device from our online store click here or you can purchase one from your nearest Etisalat store.

Make sure to check your settings to 3G network or above.. You can also check if you have an old 2G SIM card. If you do, you’ll need to replace it at your nearest Etisalat store.

Anything is possible for any unforeseen circumstances. You can always check our website for updates in case of any changes to our plan at www.etisalat.ae/2Gshutdown.

No it will not.

Any device that uses 2G network will be affected. Devices using 3G or above will remain unaffected.

You can see what areas will be shut down on what date in the map above.