Etisalat UAE | Move your eLife connection

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Move eLife to your new home

Moving home is stress-free with Etisalat. With My Etisalat UAE app’s new update, you have the option to schedule a moving date for your eLife connection at your fingertips.
Simply log in to My Etisalat UAE app to select your move-out date. If you’d like to talk to us instead, you can even request a callback.

*Home moving charges may apply

Download app now

How to apply

Get the address of your new residence
Tell us your preferred move-out date to disconnect your eLife services
Pick a date for the technician to install eLife at your new home
Submit your request and leave the rest to us!

After applying

After your application, we will follow these steps:

We will first close your existing eLife at your previous home
Our staff will call you for an appointment for the installation
Our technician will visit your new home to install the eLife connection

*Important to know: Please take your wireless router (Wi-Fi) and TV decoder (set-top box) and their cables to your new location.
Our technician will require this equipment to install your eLife connection.