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Instant Home Wireless, Unlimited data!

Get unlimited data & an optional 5G Plug-n-Play router at no extra charge with Home Wireless Advance only for AED 199!

Get connected in 3 easy steps

Order Home Wireless

Via our website or mobile app

Receive your package

Free 24* hours delivery across the UAE

Plug-in and activate

Enjoy high-speed internet, unlimited data, 5G Plug-n-Play router with Home Wireless Advance and Premium.

Etisalat home wireless plans starting AED 199/month with Unlimited data

Get home wifi, starzplay, gochat and free 5G router

Setting up Home Wireless is a breeze!

Step 1: Remove SIM from the envelope and insert it in the SIM slot at the back of the router.

Step 2: Connect the router to a power source, and wait for the power indicator to light up. 

Step 3: Connect your devices to the Wi-Fi router using the password at the back of the router.

For better performance, place the router near a window and away from any electric equipment. 

You can relocate the Home Wireless (SIM card) once in a single month with no extra charge by calling 101. Subsequent moves will be charged AED 100  (VAT excluded) per instance in the same month.

Looking for ultra-fast Internet with TV plans?

Check out our eLife Plans which provide 300+ TV channels with ultra-fast and unlimited fiber internet starting at AED 299/month*

Important to know

Home Wireless Advance
You can use the SIM card in our optional 5G Plug-n-Play Router or any other device of your choice. You also have the option to relocate hassle-free once a month at no extra charge!
*T&C apply

Home Wireless Premium
The router is optional in the Home Wireless Premium plan.

Note:
You can use the SIM in our Plug-and-Play Router and relocate the Home Wireless (SIM card) once per month at no additional cost by contacting 101. Any additional moves within the same month will incur a charge of AED 100 (VAT excluded) per relocation.

Home Wireless Plans:

Monthly Payments
Home Wireless Advance Plan: For Customers subscribing to the Home Wireless Advance Tariff Plan: The Charges (AED 199 per month) shall be valid for the duration of the Minimum Term (i.e. twelve (12) months). After the expiry of the Minimum Term the Tariff Plan price shall apply (AED 199 per month)

Home Wireless Premium: For Customers subscribing to the Home Wireless Premium Tariff Plan: The Charges (AED 299 per month) shall be valid for the duration of the Minimum Term (i.e. twelve (24) months). After the expiry of the Minimum Term the higher Tariff Plan price shall apply (AED 299 per month)

Ending your contract
If the Customer wants to terminate the Service, they must give e& prior written notice.

(b) The Customer acknowledges that, upon receipt of the customer’s termination notice, e& shall terminate the service.

(c) Where the Customer has selected a plan with a Minimum Term and terminates the Service before the expiry of this Minimum Term, the Customer shall pay an early termination charge, which shall amount to AED 1,000 or one monthly rental Charge of the current plan, which amounts to AED 199 for the Home Wireless Advance Tariff Plan or AED 299 for the Home Wireless Premium Tariff Plan (whichever is lower) and shall pay for the router (in case he opted in) as per the following calculation:

(Rp / Ct ) x ( Ct – ( 1 +  N ) )

Rp = the retail price of the device(s).

Ct = the number of months in the Minimum Term of the contract; and

N = the number of monthly payments the subscriber has already made under contract.

(d) Penalty-Free Service Cancellation Period: the Customer may, subject to certain conditions being met, cancel the:

1. Home Wireless Advance / Premium plan within three (3) days in case the Customer opted out from receiving a router; or

2. Home Wireless Advance plan within seven (7) days in case the Customer opted in to receive a router; or

3. Home Wireless Premium Tariff Plan within fourteen (14) days in case the Customer opted in to receive a router

And e& will waive the exit charges and/ or equipment charges as applicable. The router is to be returned to e& with all accessories and documentation in its original packaging, for any missing components, customer will be charged as per the retail price. The Customer can return the router by calling “101” or “800101” to request e& agents to collect the router.

Customer Home Location
You can relocate the Home Wireless (SIM card) once in a single month with no extra charge by calling 101. Subsequent moves will be charged AED 100 (VAT excluded) per instance in the same month.

Multi-Sim:
Multi-sim is not allowed for this service

Penalty-Free Service Cancellation Period:
Customer may, subject to certain conditions being met, cancel the home wireless Advance plan within 3 days in case that the Customer opted out from receiving a router, the home wireless Advance plan within 7 days in case the Customer opted in to receive a router, the home wireless Premium plan within 14 days and e& will waive the exit charges and/or equipment charges as applicable. The router is to be returned to e& with all accessories and documentation in the original packaging. The Customer can return the 4G or 5G router, as the case may be, by calling 101 or 800 101 to request e& agents to collect the router.

Disclaimer:
e& will do its best to deliver the Data SIM and/or 5G Router for the Home Wireless service within 24 Hours from ordering online (Web/e& UAE App).
In very rare conditions, delay might occur due to official holidays, weekends, and weather conditions. In such case the delivery will be scheduled on the next available slot on priority.

Please note that Home Wireless is an automated activation and does not require any complex installations from either e& or the customer.

Popular Questions

Home Wireless Advance offers you unlimited internet at your home with our optional 5G Plug-n-Play router at no extra charge.

Home Wireless Premium offers you premium TV content on STARZPLAY, GoChat with unlimited internet &  an optional 5G Plug-n-Play router.

Home Wireless is a limited service mobility. Once you subscribe, we will provide you with a SIM card and/or router. You need to insert it in our router, or any data enabled router/device of your choice.

For Home Wireless Advance & Premium we offer an optional 5G Plug-n-Play router at no extra charge.

Once the service is activated, the service is locked to your home location, you may relocate (release the lock / change location) by calling 101.

In case you decide to terminate your contract before the end of your contract duration, you'll be charged as follows:

One monthly charge (AED 199 for any of the Home Wireless Plan) and router instalments (if applicable) for the remaining months as per the contract period.

The billing cycle is calculated from the 1st to the last day of each month. If the subscription is initiated mid-month, rental fees are calculated on a pro-rata basis. For instance, activating Home Wireless on the 15th results in charges for only the final 15 days of that month. The promotional discount starts from the activation month, with charges applicable solely for the active service days rather than the entire month.

If at any time the Customer cannot be connected to a 5G network, the Customer will be automatically connected to a 4G network.

If you're experiencing issues with your 5G CPE, we're here to help! Please feel free to visit our nearest store for hands-on assistance. Alternatively, you can contact our customer service team for support. We're committed to resolving your concerns promptly.

Need more information?

Please read our frequently asked questions