eLife Lite Benefits

Enhance your viewing experience with advanced fiber optics, delivering top-tier picture quality and uninterrupted service on up to 5 devices with our eLife Lite plans.

Unlimited Home to Home calls

Talk for long hours within UAE

eLifeON Subscription Included

Carry the entertainment you love with you on all your devices.

Free Installation

Within 24-hours* worth AED 199/-

24/7 Remote Support

At your service, anytime, anywhere

Unlimited Data

Endless data, no interruptions

Advanced Fibre Optic technology

For better picture quality

Xbox All Access

Get 3 months FREE of Xbox All Access with eLife.

icon Limited Time Offer

Shop eLife Lite plans today and bag exclusive offers!

Internet Speed

Work from home, scroll through apps, stream content on up to 5 devices simultaneously and enjoy 12Mbps with eLife Lite 12!

Social Media

Like, share, subscribe – non-stop on your favorite social media platforms.

Work From Home

Engage in uninterrupted video conferences, fast file transfers, and remote team collaboration.


Stream your favorite shows and movies without buffering or interruptions.

Connected Devices

Enjoy excellent speed on smartphones, tablets, laptops, smart TVs, and more for individuals & large families up to 5 devices.

  1. Average speed and maximum speed are only via Ethernet cable and using Etisalat by e& provided equipment
  2. 12 months minimum commitment is applicable
  3. Unlimited calls to Home Phones within UAE
  4. Home telephone to mobile calls are charged at 0.30 fils/minute (excluding 5% VAT)
  5. Home telephone to international calls are charged at standard rates defined here

  • Original Emirates ID
  • UAE residency
  • The subscriber should be above 21 years old

  1. Home telephone to mobile calls are charged at 0.30 fils/minute (excluding 5% VAT)
  2. Home telephone to international calls are charged at standard rates defined here


1. If you wish to use your own router, that’s fine. Please ensure your router is capable of delivering the speeds you subscribed to. All Etisalat by e& routers that are supplied during your installation are rated to work at your subscribed speeds and have remote support capabilities.

2. However if you face issues with your non-Etisalat supplied router, we may be unable to remotely assist you and you may need to pay for a technician visit if the fault is deemed to not be with Etisalat by e&’s network.

3. If you use your own router then the router that is supplied during your installation is not chargeable if you terminate your contract early.All other applicable early termination penalties will apply.

1.  Basic Exit Charge  

a) If you cancel your service or downgrade to a plan with no exit charge before the end of the minimum term an equivalent of one Monthly Recurring Charge (MRC) or AED 1,000 whichever is lower is applicable. 

b) If you downgrade to a new plan that has exit charge, and the new plan’s MRC is lower than old one, then either i) the difference between the old MRC and the new MRC or ii) the outcome of the formula (AED 1000 – new MRC), whichever product is lower between i) or ii)  shall apply. 

2. Devices

If you break device agreement periods, prorated device exit charges for the remaining period will be applicable. 

3. Total Exit Charges are Basic Exit Charge + (Device Retail Price / Device Agreement Period in months) x (Device Agreement Period in months - (1+ monthly payments already made by you for devices under the device agreement)).

4. The Device Exit Charge is dependent on the retail price of the device which can be any or all of the following: 

a) 4K TV Box: AED 480/ AED 720

b) Router: AED 240/AED 540/AED 960 

c) Home Phone: AED 120 

d)  Gaming Controller: AED 120 

Maximize Your Home Internet Speed with Easy-to-Follow Tips!

Get the most out of your eLife home Internet. There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know.

Watch it here and get incredible speed test results.

FREE AED 200 Smiles voucher
Exclusively for eLife & Home Move customers

1. Offer provides up to AED 200 Off on 4 bookings at Smiles Home Services, AED 50 Off on each booking
2. Promo Code is valid for 60 days from the time received
3. Promo Code can be redeemed when booking any service of choice
4. Promo code is valid for up to 4 bookings on Smiles Home Services
5. Offer cannot be combined with any other offers or discounts
6. Promo code must be used on or before the validity date

Minimum term of 12 months applies. Devices comes at no-extra charge within the minimum term.

An exit charge equivalent to 1 month’s installment applies only on fixed-term plans up to a maximum of AED 1,000 (basic exit charge).

For all eLife Lite plans, any remaining device charges will be applied on a pro rata basis.

Total applicable charges will be calculated as:

Basic exit charge + (Device’s retail price/agreement term in months) x (Agreement term in months – (1 + number of months already completed in the agreement))

The devices charge is dependent on the retail price of the device which can be any or all of the following:

  1. Router (AED 240/AED 540)
  2. Home telephone (AED 120)

eLife Lite Plans 12Mbps plans come with free, pre-activated voicemail service. Retrieving voicemail by dialling 123 is chargeable at 30 fils/min.

Average speed and maximum speed can only be achieved via Ethernet cable and by using equipment provided by Etisalat by e&.

FREE AED 200 Smiles voucher
Exclusively for eLife & Home Move customers, this special offer provides up to AED 200 off on 4 bookings at Smiles Home Services, with AED 50 off on each booking. Redeem the voucher for a diverse selection of 30+ home services on Smiles app, including options such as cleaning, salon & spa, maintenance, and more.

All new eLife customers and eLife shifting (Home Move) customers will receive an SMS from Smiles with a promo code worth AED 200, which can be redeemed on Smiles Home Services.

Steps to redeem your AED 200 Smiles voucher:
1. Click the Home Services tab on Smiles app homepage

2. Select the service of choice, set appointment and location

3. Proceed to the checkout page then click Apply Voucher and enter the promo code received via SMS

4. Once code is applied, the discount amount of AED 50 will be displayed on the checkout page

5. Click "Book Now" to complete the booking