eLife 5G Plan Benefits

Experience connectivity like never before with our eLife 5G Plan. Get super-fast internet speed, Unlimited Data, multiple entertainment & sports options, free subscriptions on specific add-ons, and much more.

Amazon Prime

Get Amazon delivery, Prime Video & Prime Gaming

STARZPLAY

Unlimited movies, box-sets, kids shows & TV series

Anghami Plus Family

Immerse yourself in a world of ad-free music–anytime, anywhere! 

Full-Home Wi-Fi

Transform your home with Etisalat's Full Home Wi-Fi 

Smiles

Get FREE delivery, service fee waiver and unlimited deals with Smiles.

Arena eLife

Unlimited access to premium grade PC & console games. Unleash your gaming potential with Arena eLife

eLifeON

Carry the entertainment you love with you on all your devices!

eLife OnDemand

Unlimited access to a wide selection of shows and movies for you to watch as many times as you like, whenever you like.

eJunior OnDemand

Unlimited access to a wide selection of kids' shows and movies for your little ones to watch as many times as they like, whenever they like

icon Limited Time Offer

Shop eLife 5G plan today and add available offers to your cart!

TV packs included

Get 300+ channels which includes eLife Basic TV channels along with premium channels. Plus, enjoy regional TV packs free for 3 months.

eLife Basic TV Channels

Add-on Sports

STARZPLAY Sports

Internet Speed

Watch unlimited premium 4K TV content, scroll through apps, play games on up to 50 devices simultaneously, and enjoy super-fast 5000Mbps* speed with the eLife 5G plan! 

Gaming

Immerse yourself in lag-free gameplay, seamless online multiplayer, and smooth streaming.

Social Media

Like, share, subscribe – non-stop on your favorite social media platforms.

Work From Home

Engage in uninterrupted video conferences, fast file transfers, and remote team collaboration.

Streaming

Stream your favorite shows and movies without buffering or interruptions.

Connected Devices

Enjoy super-high speed on handsets, smart TVs & up to 50 other devices for individuals & large families.

** Disclaimer: Average speed and maximum speed are via Ethernet cable and using Etisalat-provided equipment. 5G plan is delivered via Gigabit Ethernet ports (GE) and the technology delivers typical speeds between 4500-5000Mbps.

Additional Benefits

Unlock additional benefits with your eLife 5G plan

Unlimited calls to Home Phones within UAE

Unlimited home-to-home calls within UAE.

FREE installation

Free installation worth AED 199/- on eLife 5G plan

Catch-Up TV and Start Over

Go back up to 7 days or just rewind to the beginning of the programs you missed.

Special Number

A special home telephone number.

Ultimate Gaming Pack

Get 3 months of Ultimate Gaming Pack with eLife 5G

  1. Average speed and maximum speed are measured via Ethernet cable and using Etisalat-provided equipment.
  2. Minimum 24-month commitment applies.
  3. Full Home Wi-Fi service by Etisalat is included with the package which uses the latest mesh technology that delivers incredible Wi-Fi Internet coverage ALL over your home!
  4. One pack is included in eLife GIGA 5G and 10G Packages.
    You can select one additional pack for just AED 10 a month. Any subsequent packs will be charged at AED 40 per month.
  5. The eLife 5G and 10G Plans are available in selected areas that support XGS-PON technology.

  • Original Emirates ID
  • UAE residency
  • The subscriber should be above 21 years old

  1. An early termination charge which shall amount to AED 1,000/-

  2. Remaining charges for contract plans will be applied on a pro-rata basis.

  3. Total applicable charges will be calculated as follows:
    1. Basic exit charge + (device retail price/agreement term in months) x (agreement term in months – (1 + number of months already completed in the agreement))
    2. The device charge is dependent on the retail price of the device which can be any or all of the following:
          - 4K TV box (Recorder AED 720)
          - Router (AED 240/AED 540)
          - Home phone (AED 120)
          - Gaming Controller (AED 120)

1. If you wish to use your own router, that’s fine. Please ensure your router is capable of delivering the speed you subscribe to. All Etisalat by e& routers that are supplied during your installation are rated to work at your subscribed speed and have remote support capabilities.

2. However, if you face issues with your non-Etisalat supplied router, we may be unable to remotely assist you and you may need to pay for a technician visit if the fault is deemed to not be with Etisalat’s network.

3. You can install your own equipments behind Etisalat’s CPEs.

  1. Home telephone to mobile calls are charged at AED 0.30/ Min (excluding 5% VAT)
  2. Home telephone to international calls are charged at standard rates defined here

Maximize Your Home Internet Speed with Easy-to-Follow Tips

Get the most out of your eLife home Internet! There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know!

Watch it here and get incredible speed test results

Free installation (Online exclusive)

1. Only new subscribers of eLife Giga 24 months commitment plans are eligible for the offer.
2. Installation fee waiver is applicable in the same month of subscription.
3. This offer is available only via Etisalat website and My Etisalat UAE mobile app.
4. All other eLife Giga plan terms and conditions will be applicable.

Our eLife 5G plan enables a maximum download speed of up to 5Gbps through our new XGS-PON Optical Network Terminal (ONT). These ports can transmit to your third-party router/access point or Internet-enabled devices (e.g., computer, Smart TV) via a wired connection.

To experience the speeds of eLife 5G plan, your device must have a compatible Ethernet LAN port supporting up to 5Gbps, and your destination app or web server should be connected to a high-bandwidth link.

No, currently the eLife 5G plan only comes with a 24-month contract..

The download and upload speeds require customers to have compatible computers. You will be able to reach the published speed range on compatible Ethernet ports and when aggregated over many simultaneous users.

The readiness of your home location depends on whether it is serviced with XGS-PON technology. To determine if your home is capable of achieving these high speeds, you can perform a coverage check after checking your plan.

No problem! Visit any of our Etisalat by e& branches, and our agent will assist you in enabling your location for our new technology, which may take up to 6 months. In the meantime, you can enjoy speeds of up to 1G until we complete the necessary work.

All the necessary equipment to enable your eLife 5G and 10G Plans will be provided by Etisalat by e&. Please note that we do not guarantee and support third-party equipment (not provided by us).

 

To activate Anghami, Amazon Prime and STARZPLAY, please follow the below steps:

Step 1: Download My Etisalat UAE app and log in with your eLife account number

Step 2: At the top of the homepage make sure the correct account is selected that has the benefit you want to activate

Step 3: On the homepage click on “Manage” next to your plan details

Step 4: On the next page, scroll down and click on the “Addons” section

Step 5: Here you can select and activate the included subscriptions

For Smiles benefits: just download the Smiles app from your app store and log in with your eLife account number (you will get a code on your registered mobile number or email). Once enrolled you can start ordering and you will automatically get free delivery. If you’re an existing Smiles customer, log in to Smiles with your eLife number and the benefit will be automatically applied

 

For an accurate measurement of your home internet speed, make sure the device you're testing is connected via an Ethernet cable, then use the Ookla Speedtest application or visit their website at www.speedtest.net.

 

An early termination charge, which shall amount to AED 1,000 or one monthly rental charge of the current service plan (whichever is lower) is applicable.

The charges, even after the contract has ended, will remain the same as the cost of the plan.