Switch to Etisalat

Enjoy the best out of the rest with eLife

We bring you the latest TV entertainment, fast internet connection and unlimited home telephone calls when you switch to Etisalat eLife.

* Premium TV channels & STARZPLAY for additional 20AED / month (optional)


  • Voicemail is provided by default. Click here to learn more and how to use it.
  • Minimum term is 12 months
  • An exit charge equivalent to 1 month’s package charge applies up to a maximum of AED 1,000 (basic exit charge)
  • Any remaining device charges will be applied on a pro rata basis
  • Total applicable charges will be calculated as follows:
    •  Basic exit charge + (device retail price + installation charge*/agreement term in months) x (agreement term in months – (1 + number of months already completed in the agreement))
    •  The device charge is dependent on the retail price (excl 5% VAT) of the device which can be any or all of the following:
      •  § Router on eLife Lite 12 Mbps, 25 Mbps & 50 Mbps plans – AED 240
      •  § Router on eLife Lite 100 Mbps plan – AED 540
      •  § Home phone – AED 120
  • *Service installation charge: AED 199, applies on online orders only
  • Average speed and maximum speed are only via Ethernet cable and using Etisalat provided equipment

How to subscribe

All you have to do is click Buy Now, fill in our online form and one of our agents will contact you, come to your doorstep and collect all needed documents – we will do everything for you. Simply prepare the following documents for our collecting agent:

  • Copy of one bill from du (for an existing du customer)
  • Emirates ID or passport and visa

Valid tenancy contract (Ejari) or copy of ownership title deed

Using your own router

  • If you wish to use your own router, that’s fine. Please ensure your router is capable of delivering the speeds you subscribe to. All Etisalat routers that are supplied during your installation are rated to work at your subscribed speeds and have remote support capabilities.
  • However if you face issues with your non-Etisalat supplied router, we may be unable to remotely assist you and you may need to pay for a technician visit if the fault is deemed to not be with Etisalat’s network.
  • If you use your own router then the router that is supplied during your installation is not chargeable if you terminate your contract early. All other applicable early terminate penalties apply.

Improve your home telephone and internet experience


Wi-Fi Home Zone

Don’t let Wi-Fi coverage determine where you can get online at home. Take control of your eLife internet experience and expand your Wi-Fi to cover even more areas in your home.


eLife Home Telephone

Enjoy unlimited home telephone to telephone calls within the UAE and enjoy great savings with our home telephone bundles.

Want more from eLife?

Bring more value to your life


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Convenient ways to pay

Choose your most convenient way to pay your bills.

Ultimate International Calls

Thousands of minutes to call any country from the comforts of your home.

eLife Home Telephone

Enjoy great savings with our home telephone bundles.