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eSIM is a digital SIM embedded in your phone or smartwatch that allows you to activate a mobile number without using a physical SIM.
With an eSIM, you can accommodate multiple phone numbers, which you can add, delete and configure right from your phone's settings. In contrast, a physical SIM needs to be physically removed and replaced.
For example, you will now be able to switch between private and business numbers in one phone without physically swapping the SIM cards.
Existing iPhone eSIM customer who would like to get a new eSIM for the new iPhone:
Choose from one of the following options:
Visit any Etisalat outlet and connect your phone to the internet.
Make sure your iPhone XS, iPhone XS Max or iPhone XR is updated to iOS 12.1 and above
Your eSIM is ready to use.
Your eSIM is now ready to use
Important to know: A new QR code is required if you need to switch your phone. For security reasons, please do not share the QR code with anyone. We will never ask you to share it with any of our Etisalat agents.
Please read our frequently asked questions.