Early exit charges:

1. No exit charge if upgrade to a higher monthly rental commitment plan before 12 months.

2. For plans with 12-month commitment, a one-time charge equal to the plan’s 1 month rental or AED 1,000 (whichever amount is lower) will apply in case of early termination or migration to non-contract plan in addition to any other applicable usage charges.

3. For plans with 12-month commitment, in case of downgrading to a lower monthly rental commitment plan before 12 months, a one-time charge of (current plan rental less destination plan rental) or (AED 1,000 less destination plan rental) whichever amount is lower will be applied.

Smiles points Early exit charges for contract plans are:

• On the off chance that you have not used partial or full annual smiles points: Points will be reclaimed, no charges apply.
• If full or partial smiles points were consumed, the equivalent amount will be charged, and you will retain the balance of the points.

Stay connected to your family and friends

The new Emirati freedom plans give you the freedom to keep any conversation going with unlimited local and international calls on selected plans

'Roam Like Home' without extra charges

• Stay in touch while on your travels with the new Emirati Freedom plans that allow you to use your local minutes and data abroad.
• Enjoy a smooth experience without opt-in with Etisalat preferred roaming partners, covering more than 120 countries.
• To view our roaming partners, check My Etisalat UAE app roaming section, dial *177# or visit etisalat.ae/preferredroamingpartners

Benefit from your Smiles points yearly allowances:

• Get a device discount or any other services i.e. bill payment, airline tickets & hotels using Smiles points.
• Device discounts and other benefits can be claimed using Smiles App.
• Smiles allowances are available in commitment plans only.

Distinguish yourself with Etisalat Special Numbers:

• All New Emirati freedom plans include premium numbers.
• More fancy numbers available with higher plans.
• Premium numbers are available in Commitment plans only.

Up to 40% off for 4 months + 1 year free STARZPLAY

Buy eligible Freedom plan and get up to 40% off on monthly rental for 4 months and 1 year free access to STARZPLAY entertainment pack

• Offer is valid for limited time
• Available for new customers and prepaid customers switching to postpaid eligible plans
• After plan activation, this offer (choose your gift) must be redeemed via My Etisalat app within 7 days, Hurry up to redeem the offer as long as its available on the app
• Monthly rental discount will be given for 4 consecutive months from the month following gift redemption
• Eligible plans for the promo:
  • Emirati Freedom 250 (20% off + 1 year STARZPLAY)
  • Emirati Freedom 400 (20% off + 1 year STARZPLAY)
  • Emirati Freedom 750 (30% off + 1 year STARZPLAY)
  • Emirati Freedom 1500 (40% off + 1 year STARZPLAY)

Online Exclusive Offers:

1. Free Smiles Points

• Buy selected Emirati Freedom plan or move your prepaid plan to a selected Emirati Freedom plan from the website or MyEtisalat UAE app and get free Smiles Points up to 30,000 points in addition to another gift from our ‘choose your own gift’ offers.
• Choose your own gift and include free data/minutes.
• Gift selection can only be done via MyEtisalat UAE mobile app within 7 days of plan activation.  After this period, you will no longer be eligible for selecting a gift.
• The gifts available for selection are subject to the chosen plan.
• Customers should review the eligibility rules for each gift on MyEtisalat UAE mobile app prior to selecting a gift.

For more details, read the FAQs

2. Free SIM Activation

• Buy a postpaid plan online and get free activation fee worth AED 125

3. AED 225 bill discount

• Available for new customers and prepaid customers switching to Emirati Freedom plans exclusively from Etisalat website or MyEtisalat UAE app.
  • Not applicable to non-commitment plans.
• The AED 225 bill discount must be redeemed via MyEtisalat UAE app and is given in intervals of 3 months. For example, month 1 (AED 75 discount), month 3 (AED 75 discount) and month 5 (AED 75 discount).

For more details, read the Online exclusive offers promo FAQs

Unlimited Local Data & Calls:

• Join Emirati Freedom Unlimited Local Data & Calls Plans 1500/1600 and enjoy Unlimited Local data for 12 months.
• In case of completion of 12 months or migration to a non-eligible plan, benefit will be removed, and Local data consumption will be from the base plan data allowance.

For more details, read the FAQs.