Benefits

• Per-second billing on all local and international calls
• Flexible and convenient tariffs
• Free lifetime validity
• A wide range of innovative value-added services
• Earn free Smiles points with every Wasel recharge

How to manage your account

• Via the My Etisalat UAE app
• Via My Etisalat Self-Care
• Via the following codes:
  • To check your balance: dial *121#
  • To find prepaid offers and promotions: dial *101#
  • To get Deal of the Day: dial *050#
  • To transfer credit: dial *100*mobile number*amount# and press OK
  • Text "ICP" to 1012 and make unlimited voice and video calls to anyone, anywhere with Etisalat's Internet Calling Plan using any of the supported apps
• For other convenient recharge methods, click here

Validity

• To keep your free lifetime validity, simply continue using your line by recharging, making and receiving calls, or sending SMSs
• In case you stop using your line, it will be retained for 12 months. During this time, you can revive the validity again by making any recharge or call as per the rules mentioned here

Charges

A one-time fee of AED 55
For more call, data and SMS charges, click here.

• Weekly plans are automatically renewed at the end of 7 days. In case of failure to renew due to unavailable balance, the remaining data and flexi minutes will be forfeited
• To activate or deactivate the WaselGo weekly plans, or to add or update your favourite numbers, dial *101#
• In case of multiple weekly plan subscriptions, only the latest subscription will be renewed
• Flexi minutes cover local and the majority of international destinations. For the full list of included countries, click here
• For WaselGo Large and Extra Large, one favourite number must be an Etisalat mobile number
• Your weekly call allowance to your favourite number(s) is 500 minutes each
• You can keep track of your allowances by dialling *101#
• You will be notified via SMS upon consuming 80%, 90% and 100% of your data and flexi minute allowances
• Regular Wasel Data, Combo and Voice offers can’t be combined with WaselGo, with the exception of International Calling Offer, Start/Stop Data, Play on Demand, Super Hour, Internet Calling Plan, Reserve Credit and other value-added services

Other charges:

• If a new SIM is required, a one-time fee of AED 57.75 (5% VAT included) applies
• Updating your favourite numbers is free once per weekly cycle, after which a charge of AED 26.25 (5% VAT included) per change will apply
• For more call, data and SMS charges, click here

New customers:
By visiting the nearest Etisalat business centre, outlet or partner with your valid Emirates ID (for UAE nationals and residents).

Existing customers:
You can move to WaselGo from your existing Wasel line by dialling *101*15#.

Please read our terms and conditions for our Wasel Prepaid Line.
Please read our general terms and conditions.

Please read our frequently asked questions.