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- Main Menu
- - Plans
  - Postpaid
  - Prepaid
  - Visitor Line
  - Control Line
  - Roaming
    
    Deals
  - Family Plan
  - Emirati
  - Emirati Freedom
  - Emirati Wasel
  - Add-ons
  - Shortcuts
  - Switch from Prepaid to Postpaid
  - Switch to Etisalat
  - eSIM
  - Multi SIM
  - Play on Demand
  - Goodbye 2G
  - Leaving UAE
Devices
- Main Menu
- - All devices
  - Smartphones
  - Laptops & Tablets
  - Accessories
  - Smart Home
  - Gaming Zone
  - Wearables
  - Top brands
  - Shortcuts
TV & Internet
- Main Menu
- - Products
  - eLife Plans
    
    Discounts
  - Home Wireless
    
    5G
  - Full Home Wi-Fi
  - Home Protection
  - eLife TV Gaming
  - Smart TVs
  - Add-ons
  - eLife
  - TV
  - Calls
  - Shortcuts
Smart Living
- Main Menu
- - Discover
  - Discover Smart Living
  - Services
  - Monitoring & Safety
  - Energy Savings
  - Home Control
  - Smart Devices
  - Smart TVs
  - Smart Speakers
  - Smart Monitors
  - Robo Vacuums & Mops
  - Smart Scales
  - Smart Lights
  - Smart Sensors
  - Thermostat
  - Door Locks
  - Sockets
  - Camera Accessories & Doorbells
Digital Products
- Main Menu
- - Entertainment
  - Discover Entertainment
  - Gaming
  - Video
  - Switch TV
  - Lifestyle
  - Discover Lifestyle
    
    Discounts
  - Smart Living
  - Easy Insurance
  - Smiles
  - GoWell
  - GoChat
  - Productivity
  - Microsoft 365
  - Microsoft Windows
  - Pay with Etisalat
  - Add to Bill
  - e& money

Support
- Main Menu
- - Mobile FAQ
  - Postpaid
  - Prepaid
  - Visitor line
  - Roaming
  - Home FAQ
  - eLife
  - Home Wireless
  - Smart Home
  - Wifi Home Zone
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How to identify fraudulent SMS

One way fraudsters can contact you is through SMS. Read our tips below to make sure you don't fall victim to these messages.

Key signs

Check the sender
Do NOT give your personal details
Do NOT click a link instantly
Check for spelling errors

Check the sender

Our sender ID is either EtisalatINF or MY_ETISALAT. Do not reply to an SMS, call back or click on any link without verifying the sender ID.

Do NOT give your personal details

Never share your personal information (bank details, debit/credit card details etc.) Don't make a payment or recharge accounts via SMS. Don’t share an OTP for a request you didn’t initiate, unless you are on a call with an Etisalat 101 representative.