How to identify fraudulent WhatsApp & social media messages
One way fraudsters can contact you is through WhatsApp or social media accounts. Read our tips below to make sure you don't fall victim to these messages.
Key signs
Check the sender
Do NOT give your personal details
Do NOT click a link instantly
Check for spelling errors
We’ll never pay on your behalf
Check the sender
Our accounts are always verified with a green tick.
Do NOT give your personal details
Never share your personal information (bank details, debit/credit card details etc.)
Don't make a payment or recharge accounts via WhatsApp or social media.
Do not share an OTP for a request you didn't make.
Do NOT click a link instantly
You should never click on a link before verifying that the domain name is “etisalat.ae”.
Check for spelling errors
Fraudulent messages tend to have multiple spelling and grammatical errors.
We’ll never pay on your behalf
Etisalat will never ask you to make a payment via WhatsApp or social media.
Etisalat will never ask you to transfer any payment to a personal bank account