The CNAP feature has been activated partially for commercial entities only and not for consumers. It will gradually be extended across remaining entities numbers soon. This feature is optional to government entities including ministries and institutions owned by or affiliated with the UAE government, embassies, consulates and diplomatic offices. In this case, not all calls received will have the Caller ID displayed.

Both UAE Telecom licensees will activate the service and interexchange the Caller IDs, regardless of where the calls have been established.