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Important to Know

How it works

With the Control Line, you have two accounts:

Bill payment account: A monthly bill is issued on the 1st of every month and needs to be settled by the 10th of the month to continue using the line and the credit balance
Credit balance account: A prepaid balance for out-of-bundle usage, saving packs purchases or bill payments*

To recharge your credit balance and pay your bills from your credit balance, dial *555#.
*The bill due amount isn’t automatically deducted from the balance

For a fixed monthly bill of AED 80/month get the best of postpaid and prepaid

Fixed monthly bill: Get a fixed monthly bill with no surprises.
Non-stop data: Enjoy 1GB of data with no speed restriction, followed by non-stop data at 64Kbps.
Preferred number: Get a generous amount of talk-time to your preferred number.

Frequently asked questions

For more information, please read our frequently asked questions

Terms and conditions

Please read our terms and conditions for The New Control Line.

Please read our general terms and conditions

Other ways to get your line

By visiting your nearest Etisalat Business Centre, outlet or partner with a valid Emirates ID.

Flexi minutes - applicable countries

Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here

For the standard rates and charges, click here.

Out-of-bundle charges

Service	Charge*
Local calls	AED 0.38/min
Local SMSs	AED 0.19/SMS
Local MMSs	AED 0.47/50KB
Local video calls	AED 0.63/min
International calls	Same as prepaid rates
International SMSs	AED 0.63/SMS
International MMSs	AED 1.89/50KB
International video calls	AED 1.05/MB

*5% VAT included

How it works

How it works

With the Control Line, you have two accounts:

Bill payment account: A monthly bill is issued on the 1st of every month and needs to be settled by the 10th of the month to continue using the line and the credit balance
Credit balance account: A prepaid balance for out-of-bundle usage, saving packs purchases or bill payments*

To recharge your credit balance and pay your bills from your credit balance, dial *555#.
*The bill due amount isn’t automatically deducted from the balance

Flexi minutes - applicable countries

Flexi minutes - applicable countries

Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here

For the standard rates and charges, click here.

Flexi minutes - applicable countries

Flexi minutes - applicable countries

Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here

For the standard rates and charges, click here.

Out-of-bundle charges

Out-of-bundle charges

Service	Charge*
Local calls	AED 0.38/min
Local SMSs	AED 0.19/SMS
Local MMSs	AED 0.47/50KB
Local video calls	AED 0.63/min
International calls	Same as prepaid rates
International SMSs	AED 0.63/SMS
International MMSs	AED 1.89/50KB
International video calls	AED 1.05/MB

*5% VAT included

Terms and Conditions

Terms and conditions

Please read our terms and conditions for The New Control Line.

Please read our general terms and conditions

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