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Please read these terms and conditions carefully before using this site. By using this site, you signify your agreement to these terms and conditions. If you do not agree with any of the terms and conditions below, do not access or use this site. Etisalat reserves the right to modify, alter or otherwise update these terms and conditions from time to time as it deems fit which modifications, alterations or updates shall automatically be binding on you.
While Etisalat uses reasonable efforts to include accurate and up-to-date information on this mobile app, Etisalat makes no warranties or representations as to its accuracy. Etisalat Mobile app Service and Products are provided "as is" without any warranties or representations of any kind whether express or implied, arising by law or otherwise, including without limitation any implied warranty of merchantability or fitness for a particular purpose or non-infringement or any implied warranty arising out of course of performance, course of dealing or usage of trade.
Notwithstanding anything to the contrary in these Terms and Conditions, Etisalat shall have no liability for any direct, incidental, special or consequential damages or any loss of revenue or profits arising under or with respect to Etisalat Mobile app and Etisalat Online Services, even if Etisalat has been advised of the possibility of such loss. If a Customer/User is not satisfied with any portion of Etisalat Mobile app, Service or Products or any of these Terms & Conditions, that Customer’/User’s sole and exclusive remedy is to discontinue using Etisalat Mobile app.
In particular Etisalat shall not be liable to any Customer(s) for any delay in providing or restoring Etisalat Mobile app and related Services & Products nor for loss or damage(s) and /or any loss of data howsoever caused including without limitation, non-delivery, misuse or mis-delivery or of any interruption, suspension, or termination of service, or for the contents, accuracy or information or resource made available or received or transmitted through the Etisalat Mobile app, Services & Products.
Etisalat is not responsible for any linked sites/mobile apps posted in Etisalat Online Services / Mobile apps. The linked sites/mobile apps are for Customer convenience only. Customer/User understands and acknowledges that any access to such sites is at Customer’s/User’s own risk.
Etisalat does not control such sites, or the information contained therein. Etisalat is not liable for any loss or damage that the Customer may sustain as a result of any reliance or use of such sites or the information therein.
Etisalat reserves the right to change and/or amend online services, Services and/or Products offered or delivered to the Customer from time to time. Furthermore Etisalat reserves the right to discontinue all or part of Etisalat Online Services, Services and Products without any prior notice.
In these Terms and Conditions, unless the context requires otherwise, the following word(s) and terms shall have the meanings attributed to them:
Subject to Etisalat Applicable Terms & Conditions, Customers may change their address online at any time. However the loss or delay of any mail/correspondence which might have been dispatched prior to the change shall be at the sole risk and responsibility of the Customer.
Etisalat reserves the right to change, amend or reproduce these Terms and Conditions or any document related to Etisalat Online Services, Etisalat Services and Products from time to time as it may deem fit. Any such change, amendment or reproduction shall immediately bind the Customer from the date on which it is posted on the Etisalat Website.
Etisalat reserves the right to manage and control the access to computer systems and data stored in Etisalat Website.
Etisalat does not guarantee any specific response time for Etisalat Website access to the internet.
The collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with Etisalat Website Data Collection & Protection Policy and the applicable laws in the United Arab Emirates. Etisalat Website Data Collection & Protection Policy forms part of these Terms and Conditions.
It may be necessary for the Customer to provide Etisalat with her / his personal information ("Personal Data") when Customers apply to Etisalat Online Services and/or continue to subscribe with Etisalat Online Services, a service and/or product. If Customer Personal Data is incomplete or incorrect, Etisalat may not be able to provide or continue to provide its Services to Customer.
Customer agrees that her/his Personal Data provided to Etisalat may be used and retained by Etisalat and Etisalat may disclose and transfer (whether in UAE or abroad) to Etisalat agents, contractors, any telecommunications operators, any third party service providers, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, Etisalat professional advisers, any other persons under a duty of confidentiality to Etisalat and any of Etisalat actual or proposed assignees or transferees of Etisalat rights with respect to Etisalat to use, disclosure, holding, processing, retaining or transferring such Personal Data for the purposes mentioned above.
Information needed to execute the transactions you request
When Etisalat does require information from Customer, Etisalat will request Customer to submit this to Etisalat voluntarily. This information will help Etisalat to get in touch with Customer and process his/her requests where applicable. The information can also be used for marketing or quality assurance purposes.
This terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising out of or in connection with this terms and conditions shall be resolved by the courts of the United Arab Emirates.