Dear valued customer,

Starting from 1 January 2018, most of Etisalat’s products and services shall be subject to 5% value added tax in compliance with the federal Laws & regulations levying and regulating the tax in the UAE.


VAT is a consumption tax that the end user is obligated to pay and Etisalat will be only acting as a collection Agent on behalf of the taxation authority.


Etisalat is legally obliged to comply with this Government mandate from 1 January 2018.

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