The Telecom Regulatory Authority – TDRA has implemented a policy which requires you to renew the registration of all your Etisalat mobile numbers by updating your profiles with valid and up-to-date ID details.
All you need to do is update your profile with your up-to-date original and valid ID details and specify the mobile numbers (SIM cards) under your name that you would like to renew registration for.
Those numbers you don't wish to renew registration for will then be disconnected and removed from your profile. Renewing registration of your mobile accounts is mandatory. Therefore, any registration failure will result in disconnection of those mobile numbers.
Simply log in to My Etisalat UAE app with your username and password. Select ‘Renew My Line’ under ‘My Links’ to renew your registration.