Mobile Registration Renewal

Simply log in to My Etisalat UAE app to to renew your Emirates ID card.

Renew your registration now

The Telecom Regulatory Authority – TDRA has implemented a policy which requires you to renew the registration of all your Etisalat mobile numbers by updating your profiles with valid and up-to-date ID details.
All you need to do is update your profile with your up-to-date original and valid ID details and specify the mobile numbers (SIM cards) under your name that you would like to renew registration for.

Those numbers you don't wish to renew registration for will then be disconnected and removed from your profile. Renewing registration of your mobile accounts is mandatory. Therefore, any registration failure will result in disconnection of those mobile numbers.

Simply log in to My Etisalat UAE app with your username and password. Select ‘Renew My Line’ under ‘My Links’ to renew your registration.

How to renew


My Etisalat UAE app

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Outlets & Payment Machines

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Required documents

To renew your registration, you need to provide the documents below:

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Verifying and maintaining the valid ID details

The registered mobile numbers will stay active as long as the ID is valid. Once the ID expires, you will have to renew the registration of the mobile numbers again. In case you do not renew the registration of your mobile numbers after ID expiry, then those mobile numbers will be suspended and disconnected. An auto notification will be sent via SMS to remind you to update your ID details.

Track your mobile registration

Simply track your mobile registration status by clicking the button here.

Target: Etisalat.ae Live