Yes, you can change to any Freedom plan of your choice. You can visit your nearest etisalat outlet or call the contact center at 101 for information on the required documents.

If your existing postpaid plan has a minimum commitment that hasn’t been fulfilled, you will need to settle the relevant early contract exit charges prior to migration to the Freedom plan.

If your plan has no minimum term, you can migrate your existing plan to a Freedom plan of your choice. Please note that if you have a preferred number on your existing plan, it will not carry over to the new plan.

If your Freedom plan has a 12-month minimum commitment period, you can downgrade to a lower rental or cancel the plan. However, you will be required to pay an early exit charge that is equivalent to 1 month of your plan’s charges in addition to any other relevant charges to your usage if applicable.