How it works


Buy a plan

Get any of Etisalat's eligible Visitor Line or postpaid or eLife plans.


We’ll send a promo code

You’ll get a promo code via SMS or email for a free Expo 2020 Dubai pass including a 1-Day Ticket, a Multi-Day Pass or a Season Pass.


Enter promo code at checkout

Use the promo code on Expo's website or app at checkout to get your free Expo 2020 Dubai pass and enjoy this once-in-a-lifetime event.

Here's how to get your free Expo 2020 Dubai Ticket


Visitor Line

Stay connected with Etisalat’s Visitor Line on the fastest network in the world


New Freedom

Double data, double joy, and more when you join our New Freedom plans!


Emirati Freedom

Double data, double joy, and more when you join our Emirati Freedom plans!



Buy eLife online and enjoy up to AED 1,800 in free benefits

Important to know

Frequently Asked Questions

Once your request to purchase an eligible plan has been completed successfully, you’ll receive an SMS and email with a unique promo code within 24 hours.

You’ll need to visit the Expo 2020 Dubai website or app; choose the ticket you are eligible for and enter the promo code at checkout.

If it’s valid, you’ll receive an email with your free Expo 2020 Dubai ticket to enjoy this once-in-a-lifetime event.

There is no expiry date on the promo code, unless stated otherwise.

The promo code can be redeemed anytime during the 6-month period of the Expo 2020 Dubai event starting from 1 October 2021 till 31 March 2022.

No, the promo code can only be redeemed once per lifetime of a mobile/fixed line.

For any problems or queries related to Expo 2020 Dubai tickets or promo code, please visit www.expo2020dubai.com/en/support/contact-us

Text “expo” to 1012 to receive an SMS with your promo code.

Target: Etisalat.ae Live