Mobile Customer Registration

This is a TRA policy for Consumer mobile users to avoid fraudulent cases.

An SMS will be sent to you telling that the document details to have been expired and you need to renew it.

You can register your number:


Required documents

UAE national

Original Valid Emirates ID

GCC national

Original Valid Emirates ID OR Original Valid GCC ID OR Original Valid Passport

UAE resident

Original Valid Emirates ID

Government/Business Entities

Government Decree or valid Establishment Card (for government entities) Valid Establishment Card (for business entities) Authorized Person details such as Passport copy with visa page & Emirates ID etc. (for both government & business entities)

Once you register one account, it will update the registration status of all accounts under your name and there will be no need for you to register each of them separately

Tracking online here
Dialling *101#
Calling 125

You will be given one grace period, after which the line will be deactivated for a period of time. If you fail to renew the registration during that period, then the line will be disconnected.

Visitors are offered a line which is valid for 90 days.

You need to renew your registration each time your identification expires.

The only document accepted through these channels is the original Emirates ID.

Mobile registration renewal

Your number is your identity. Protect it now.

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