Play on Demand

A minimum session charge for 15 minutes of usage will apply upon starting a data session, following which your charging will continue on a per minute basis.
Example: If you use Play on Demand for 19min 14 secs, you’ll be charged for 20min at 5 fils/min, which brings the total to 100 fils. fils.
Note: A minimum prepaid balance, or remaining postpaid bill limit of 75 fils is required to initiate a Play on Demand session to cover for the minimum session charge.

You may Start, or Stop Play on demand whenever you need via either of the below options:

  • Dialling *800# and following the menu
  • Toggling the video access On/Off from My Etisalat UAE app

You can use Play on Demand service on top of any regular data or combo package – your time-based unlimited usage will not be counted from your other plan allowances.

However, you will not be able to use Play on Demand and the regular Start/Stop Data service in parallel – only one time-based access may be used at a time.

  • Dialling *800# 
  • Via My Etisalat UAE app
  • Via SMS notifications which will be sent every 2 hours

You will be protected from Pay-as-You-Go charges for the following 2 hours. This means that further data usage will be consumed from other available data subscriptions (if available), or be blocked for 2 hours.

The maximum allowed limit for a Play on Demand session is 4 hours, after which you will be disconnected and would have to initiate a new session.

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