Visitor Line Support

Etisalat’s Visitor line is exclusively designed by Etisalat for visitors travelling to the UAE. Read all the FAQs related to the service here.

The Visitor Line is a new prepaid pack from Etisalat, exclusively designed for the visitors travelling to the UAE. Whether you are on a business trip, a tourist, a job seeker or just visiting family, the Visitor Line gets you connected immediately with a rich pack selection of your choice. You can enjoy benefits that suit your needs from:

  • Data + Wi-Fi pack (recommended for visitors on business)
  • Voice and SMS pack (recommended for family/leisure visitors)
  • Data, Voice, SMS pack (recommended for the leisure/business visitor)

These are packs designed for you if you are travelling to the UAE for tourism, business, or to visit your family. The Visitor Line offers the following bundled packs:

Visitor Packs


"Talk & Text"


"Talk, Text & Surf"


(Data - VB1)

(Voice & SMS - VB2)

(Data, Voice & SMS - VB3)

Data allowance




Flexible minutes




Flexible SMS




Free UAE Wi-Fi hours

5 hours over etisalat Wi-Fi

5 hours over etisalat Wi-Fi

5 hours over etisalat Wi-Fi

Initial purchase (5%VAT included)




Repurchase (5%VAT included)




All visitors/recurring visitors to the UAE can get these packs.

At the time of purchasing your line, you will need to choose a Visitor plan to instantly connect with your friends and family back home during your stay.
The packs are valid for 28 days and can be purchased multiple times. They are available to re-purchase at the same price.
The Visitor Line validity is the same validity as your VISA upon arrival. You can migrate your Visitor Line to Wasel Prepaid, our main Pay-as-You-Go line, or to Postpaid, by visiting any Etisalat outlet and presenting your new Emirates ID to fulfil the TRA registration rules.
To subscribe, recharge, check balance and buy voice and data packs, dial *101# or download the My Etisalat UAE app.

You can recharge your Visitor Line using any of the following methods; which are available across more than 10,000 outlets across the UAE:

My Etisalat UAE app; using your credit card
Dialling *101# and following the menu
eRecharge - any denomination; minimum from AED 5
Recharge cards – available in denominations of 25, 50, 100, 200 and 500
eVoucher – available in denominations of 25, 50, 100, 200 and 500
etisalat payment machines at over 1000 locations
To check your current balance - use My Etisalat UAE app, dial *121# or *101# and follow the menu, or call 121.

You can use the Visitor Line for 30 days from the date of activation.

Yes, you will easily be able to enjoy roaming services, but while roaming, the visitor packs will not be available. You will need to recharge your line and the standard roaming tariff will apply.

You will get one free Careem ride worth AED 100 upon purchase of the New Visitor Line.

Buy a Wasel plan online & get a free SIM worth AED 55

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Get promo double data with Wasel Flexi plans

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Take care of yours bills & recharge quickly - no login required!

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Mobile registration renewal

Your number is your identity. Protect it now.

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Set up automatic payments confidently and securely for all your accounts

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Control Line

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