It's simple to purchase the voice packs. You can use any of the following 3 methods:
- Text the code to 1010 from the UAE or abroad:
| Incoming Voice Roaming Pack | SMS Purchase Code |
| Weekly 25min | WEEK25MIN |
| Weekly 100min | WEEK100MIN |
| Monthly 500min | MONTH500MIN |
- Dial *177# (from the UAE or abroad)
- Call our contact centre or visit any of your nearest etisalat Business Centres or outlets
Yes, we advise you to do so.
The pack validity starts only from the first terminated call received abroad as below:
- Weekly voice pack: Valid form the first terminated call abroad for the following 7 days
- Monthly voice pack: Valid form the first terminated call abroad for the following 30 days
No. It is not possible to have the same pack subscribed more than once at the same time. You can repurchase the same pack after the old one expires.
You can repurchase them once:
- The pack has expired due to time validity (day/week) or
- The consumption of incoming voice allowance has happened before the time validity (day/week)
By dialling *177# or texting ROAME (for English) or ROAMA (for Arabic) to 1010 to receive an SMS with purchase codes. For detailed information, please visit www.etisalat.ae/roaming.
The pack covers all travel destinations (almost 700 roaming partners in more than 200 countries); excluding satellite, maritime and in-flight operators. Please click here to view the list of all etisalat roaming partners and the availability of roaming services.
Standard roaming rates
View our standard rates that apply to the country you’ll be travelling to
Roaming callback
Roam with the new Etisalat Callback Service and call anywhere for just AED 3/min
Full roaming coverage
Check the full list of Etisalat’s international roaming coverage and services
Postpaid
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Prepaid
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Visitor
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