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Trade-in Programme

Trade-in Programme

Get iPhone 11 and iPhone 11 Pro at amazing prices with our trade-in programme. Simply visit any one of our selected trade-in locations to return your old iPhone and exchange it with the latest iPhone 11 model at incredible prices.

Your old phone deserves some credit

As our valued Etisalat customer, you can trade-in your current iPhone to get a discount on a new iPhone 11 or iPhone 11 Pro. Visit one of the selected trade-in outlets where our technical experts will evaluate your iPhone and set its value. When you agree to the offered amount, you will receive a voucher which you can use when you buy any phone at its standalone price within the next month.

Important to know

The must-know details about this service.

Eligible devices

Available for iPhone 5 and later models

Voucher redemption

You will receive a voucher to be redeemed within 30 days of purchase. Offer available for iPhone 11 or iPhone 11 Pro models only.

Grading condition

All returned phones will be accepted if they are in a working condition.
Click here to view all accepted conditions.

Trading Locations

Available at 75 upgrade locations
Click here to view the full list of trade-in stores.

Offer Validity

Until 31 March 2020

Terms and conditions

  • Multiple vouchers won’t be accepted
  • All returned phones will be accepted if they are in a working condition (Upgrade Anytime conditions).
  • Trade-in will be available at 75 upgrade locations
  • Trade-in offer valid from February 2020 till 31 March 2020
  • Please read our full terms and conditions here.

How does it work?

Follow these steps to get your new iPhone:

STEP 1: GET YOUR DEVICE READY

  • Make sure your device is in working condition*
  • Back up the data on your old phone since you will be required to wipe all data before returning the phone
  • Take a note of all passwords and locking features on the phone and remove any passwords or PINs (including iCloud and Find My iPhone)

STEP 2: VISIT OUR STORE

  • Visit any of our upgrade locations*
  • Simple inspections will be made in the store*
  • You will receive a voucher with the old phone’s value

STEP 2: REDEEM YOUR VOUCHER

  • Select your new phone
  • Hand over the voucher
  • Get the new iPhone
mobile One destination
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One destination

Sell your smartphone and buy a new one, or any other device or accessory.

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Flexibility

Vouchers are valid for one month. You can use multiple vouchers for your purchase.

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Convenience and choice

Use your voucher to purchase any available product (accessories, mobile Wi-Fi devices, smartphones or tablets).

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No strings attached

The new device doesn’t come with any contract obligation.

Estimated value of devices after evaluation

Need more information?

Please read our terms and conditions.

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Target: Etisalat.ae Live