1920
 

Scams and Frauds

Learn how to protect your personal information and identify scams.

How to protect yourself against scams and frauds

Here are six general rules to remember

visa-dualtone
Secure your bank information

Don’t share your banking details with anyone. If you are a victim of a financial scam, complain to your bank immediately before contacting us.

lock-locked-dualtone
Our verification methods

We will only verify you through an OTP or a security PIN.

wallet-dualtone
Use verified payment channels

Make Etisalat payments only through verified channels. We will never ask you to make any payment to a personal bank account.

gift-box-dualtone
Don’t pay money for gifts

We will never ask you for money for gifts or promotions.

key-dualtone
Don't share your OTP with anyone

Don't give an OTP to someone for a request you did not initiate.

exclamation-circle-dualtone
Don't click or download links instantly

Don't click or download vicious files without verifying they are safe.

Top 4 channels used by fraudsters

media-cta-1-588x250

Email

Email sender name, email format, suspicious links are few of the key signs to identify fraudulent emails.

media-cta-2-588x250

Voice Calls

Missed calls from unknown international numbers, being asked for your banking details are few of the key signs to identify fraudulent calls.

media-cta-3-588x250

WhatsApp & Social Media

Looking for the green tick, being asked for your banking details, suspicious links are few of the key signs to identify fraudulent whatsapp and social message messages.

media-cta-4-588x250

SMS

Spelling errors, unknown sender ID, suspicious links are few of the key signs to identify fraudulent SMS.

Target: Etisalat.ae Live